We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company’s next stage of growth.
The role
Reporting into the Managing Director with a dotted line into the Office Manager duties will include:
*Greeting and welcoming customers in a professional and friendly manner
*Answering and directing phone calls, taking messages as required
*Diary scheduling and booking appointments
*Ordering supplies as required.
*Providing general administrative support including data entry tasks and maintaining accurate records
*Sorting and distributing incoming mail and preparing outgoing mail or packages.
*Assisting with basic bookkeeping such as invoicing and expense tracking
*Maintaining office supplies inventory and ordering as needed
The person
*Have previous customer service/administration/receptionist experience
*Motor trade experience would be beneficial but is not essential
*Friendly telephone manner and excellent customer service skills
*Strong admin and organisational skills
*IT literate
*Good attention to detail
*Able to multi task
Salary
£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.
Location
Bristol