Customer Service Officer Temp to Perm
  • England,South West,Dorset
  • full-time
  • £12.18 - £12.85 per hour, pro-rata
Job Description:
Customer Service Officer
*2 x positions
*Central Bournemouth
*Possibility of some hybrid working
*Must live near Bournemouth to apply, as there will be some office attendance
*£12.18 per hour (the rate will increase to £12.85 per hour after a few weeks).
*To start soon and with an opportunity to go permanent
*37 hours per week
*Hours are 8.30am to 5pm Monday to Thursday and until 4.30pm on Friday.
About the Customer Service Officer role
*Must have previous and recent call centre handling experience to apply for this role
*Dealing with incoming volume calls
*You will be highly resilient, able to demonstrate that you have handled difficult calls and complaints effectively
*Ideally you will have also dealt with vulnerable contacts
*Must be able to demonstrate that you can handle calls with empathy
*Must have sound ICT skills, as you will be logging information onto the database as you speak to contacts
*Must have a calm telephone manner
Job number 1723282
metapel
Company Details:
hop UK Limited Jobs
Company size: 5–9 employees
Industry: Recruitment Consultancy
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