Customer Service Assistant
other jobs Robert Half
Added before 3 hours
- Scotland,Midlothian
- full-time
- £24,000 - £27,000 per annum
Job Description:
We are delighted to partner with one of our clients in the charity sector that specialise in supporting people with sight loss in their search for a Charities Customer Service Administrator.
This opportunity is excellent for someone with exceptional customer service and administration skills.
This is a full-time fully remote role which offers flexible working hours.
The Role
The Charities Customer Service Administrator serves as the primary contact for the charity’s referral management, handling phone, email and message communications.
You will be responsible for managing referrals, inputting data into the CRM system and ensuring the efficient operation of service delivery.
Candidate Specification
*Proficient in Microsoft Office Suite
*Database experience - competent in using CRM systems
*Excellent communication and customer service skills - you will be on the phone frequently to customers
*Ability to work at a fast pace
Desirable Experience
*Experience working with people living with sight loss
*Familiarity with the unique challenges and needs of individuals with visual impairments
*Charity sector experience
On offer
*This role is fully remote and can be based anywhere in Scotland
*Opportunity to attend events and occasional travel to London
*Very flexible working hours
*Competitive salary and benefits package
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
This opportunity is excellent for someone with exceptional customer service and administration skills.
This is a full-time fully remote role which offers flexible working hours.
The Role
The Charities Customer Service Administrator serves as the primary contact for the charity’s referral management, handling phone, email and message communications.
You will be responsible for managing referrals, inputting data into the CRM system and ensuring the efficient operation of service delivery.
Candidate Specification
*Proficient in Microsoft Office Suite
*Database experience - competent in using CRM systems
*Excellent communication and customer service skills - you will be on the phone frequently to customers
*Ability to work at a fast pace
Desirable Experience
*Experience working with people living with sight loss
*Familiarity with the unique challenges and needs of individuals with visual impairments
*Charity sector experience
On offer
*This role is fully remote and can be based anywhere in Scotland
*Opportunity to attend events and occasional travel to London
*Very flexible working hours
*Competitive salary and benefits package
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Job number 1729054
metapel
Company Details:
Robert Half
Company size:
Industry:
Robert Half is the global, specialised talent solutions provider that helps employers find their next great hire and job seekers uncover their next op...