Team Leader Hardware, Logistics and Facilities
other jobs Computappoint
Added before 1 Days
  • England,London
  • full-time
  • £40,000 - £48,000 per annum
Job Description:
Team Leader (Hardware, Logistics and Facilities)
Working Model: On-site 5 days per week
Office Location: Canary Wharf
Salary: Up to £48k
About the Role:
Are you looking for a new role? Our client, one of the UKs fastest growing Managed Service clients are seeking a candidate to work directly with one of the most prominent and highly regarded names in Financial Services to work as Team Leader for various teams: Hardware, Logistics and Facilities function.
In this role, you’ll be responsible for line management of multi-disciplinary teams (IT Engineering / Logistics) and acting as point of contact for the team responsible for various functions including break fix calls, buffer stock, logistics, shipping and asset removal service.
Your responsibilities:
*Line management of their engineering and logistics team. You will be a team leader, staff mentor.
*Troubleshoot and diagnose desktop related hardware issues and talk with various teams internally and externally to resolve these issues.
*Gathering warranty replacement parts with charge for assets and/or fault components within the equipment’s warranty period.
*Produce both defined and AdHoc reports within required timeframes.
*Run and manage weekly meetings when needed and provide data and information on request for monthly and quarterly review meetings.
*High quality end to end delivery to the client meeting and exceeding the client’s needs to position the company in a way that would lead to increased business.
*Manage the shipping process of equipment between multiple locations including quotes, approvals, co-ordination, compliance and planning.
*Transfer and process under your client’s security procedures
*Manage vendor deliveries in to determined locations including planning of resources of which you’re receiving, processing all equipment deliveries to high standards and updating requests and tickets raised by users.
*Keep the buffer stock in check and to the agreed threshold levels.
Requirements
*Experience of planning and management is essential (such as service management, service co-ordination, shipping management, customer support management, asset management)
*Good decision-making and communication skills within a business environment
*Good Microsoft office suite and IT skills
*Previous experience working on a customer site
*Comp TIA A+ (Preferred)
*ITIL Foundation (Preferred)
To be considered, please ensure you complete your application on the Computappoint website.
Job number 1729230
metapel
Company Details:
Computappoint
Over 30 years of Professional IT Services Since 1991, Computappoint has been providing high-quality IT Recruitment services to some of the biggest nam...
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