Sales Assistant
other jobs SF Recruitment
Added before 9 hours
- England,West Midlands,Birmingham
- Full Time, Permanent
- £25,000 - £26,000 per annum
Job Description:
SF Recruitment have partnered with an organisation in Tyseley who are looking to recruit a Sales Assistant on a permanent basis. They are going through a period of growth and this role can offer development opportunities and progression.
Salary: £25,000-£26,000
Hours: full time Monday to Friday & weekend working on a rotation basis
Key Responsibilities
Showroom Customer Service
- Welcome visitors promptly, creating positive first impressions
- Provide initial guidance on product ranges and showroom layout, ensuring no customer is left unattended
- Support senior sales staff by managing initial enquiries, allowing them to focus on complex consultations
- Maintain showroom standards, ensuring displays are presentable and marketing materials stocked
- Assist with basic product demonstrations and information for customers during busy periods
Sales Administration & Order Processing
- Process sales paperwork accurately, ensuring smooth transition from sale to delivery
- Enter and maintain customer data in our CRM/OMS system with exceptional attention to detail
- Follow up on quotes, send additional information to prospects, and support the sales pipeline
- Liaise between showroom sales, warehouse, and delivery teams to provide customers with accurate updates
- Handle order amendments, special requests, and basic post-sale queries
Digital Customer Support
- Manage incoming telephone enquiries professionally, directing calls or resolving basic queries
- Respond to customer emails and online chat requests promptly
- Process online orders and marketplace sales (including eBay listings management)
- Update online order statuses and assist with delivery scheduling
- Support basic website content updates as required
Cross-Departmental Assistance
- Assist the Product Operations Director with administrative tasks and data entry
- Support social media and review management initiatives
- Help coordinate trade customer accounts and queries as our trade division develops
- Participate in team meetings and product knowledge training
- Contribute to continuous improvement of customer service processes
Salary: £25,000-£26,000
Hours: full time Monday to Friday & weekend working on a rotation basis
Key Responsibilities
Showroom Customer Service
- Welcome visitors promptly, creating positive first impressions
- Provide initial guidance on product ranges and showroom layout, ensuring no customer is left unattended
- Support senior sales staff by managing initial enquiries, allowing them to focus on complex consultations
- Maintain showroom standards, ensuring displays are presentable and marketing materials stocked
- Assist with basic product demonstrations and information for customers during busy periods
Sales Administration & Order Processing
- Process sales paperwork accurately, ensuring smooth transition from sale to delivery
- Enter and maintain customer data in our CRM/OMS system with exceptional attention to detail
- Follow up on quotes, send additional information to prospects, and support the sales pipeline
- Liaise between showroom sales, warehouse, and delivery teams to provide customers with accurate updates
- Handle order amendments, special requests, and basic post-sale queries
Digital Customer Support
- Manage incoming telephone enquiries professionally, directing calls or resolving basic queries
- Respond to customer emails and online chat requests promptly
- Process online orders and marketplace sales (including eBay listings management)
- Update online order statuses and assist with delivery scheduling
- Support basic website content updates as required
Cross-Departmental Assistance
- Assist the Product Operations Director with administrative tasks and data entry
- Support social media and review management initiatives
- Help coordinate trade customer accounts and queries as our trade division develops
- Participate in team meetings and product knowledge training
- Contribute to continuous improvement of customer service processes
Job number 3102753
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
SF Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Our friendly, experienced recruiters are trained to quickly identify the abilities and ambitions of candidates. We want to give our candidates the bes...