Location: Durham (Office Based)
Salary: £28,000
Working Hours:
*37.5 Hours per Week
*Monday to Friday: 9 AM – 5 PM
Are you an outgoing and friendly individual with a knack for delivering excellent customer service? Our client in Durham is looking for a Sales Administrator just like you!
What Will You Be Doing?
*Customer Enquiries: Respond to inbound customer enquiries, providing information and advice about our full range of products and services.
*Order Processing: Process sales orders and produce invoices.
*Returns and Credits: Handle the processing and payment of returns and credit notes.
*Delivery Coordination: Arrange the delivery of customer products via our courier service.
*Software Installation: Configure and install our specialist software onto devices.
*Training Requests: Book in customer training requests.
Who Are You?
*Experienced: Previous experience in an administration role, ideally in sales administration.
*Customer-Focused: Able to deliver high levels of customer care and adapt to varying customer needs.
*Organised: Highly organised, able to manage workload effectively and meet deadlines.
*Communicative: Strong communication, interpersonal, and written skills.
*Independent: Able to work on your own initiative and deal with a diverse range of customers confidently and sensitively.
Why Work With Us?
*Annual Christmas Bonus: Celebrate the festive season with a bonus!
*Company Pension Scheme: Secure your future with our pension plan.
*Free Parking: Enjoy the convenience of free parking directly outside the office.
*Free Annual Eye Test: Keep your vision sharp with an annual eye test on us.
If you’re ready to take on this exciting challenge, please submit your CV today!