Privacy policy

Last Updated: August 2026

JobMaster Ltd. respects the privacy of users of its services and acts to protect personal information in accordance with the Israeli Protection of Privacy Law, 5741–1981, the regulations enacted thereunder, and other applicable Israeli laws.

This Privacy Policy explains what personal information is collected in connection with JobMaster's services, how we use it, to whom it may be disclosed, and what rights users have in relation to it.

Use of JobMaster's services is also subject to the Website Terms of Use.

1. Who and Which Services This Policy Applies To

This Privacy Policy applies to users and job seekers who use, among other things, the following services:

  • The JobMaster website and related websites;

  • JobMaster applications;

  • Opening and managing a user account;

  • Creating, uploading, and storing a résumé and employment profile;

  • Searching for jobs and submitting applications;

  • Receiving job offers and notifications;

  • Matching, recommendation, screening, and automated analysis services;

  • Premium services and other services for job seekers;

  • Customer service, email, text messages, WhatsApp, and push notifications.

This Privacy Policy does not apply to independent websites, systems, or services operated by third parties that are not controlled by JobMaster, including employer websites that users may access through links appearing on the website.

2. Controller of the Databases

The controller of the databases is:

JobMaster Ltd.

Address: 8 Ariel Sharon Street, Or Yehuda, Israel
Telephone: +972-3-6343411
Email: info@jobmaster.co.il

3. Provision of Information

The provision of personal information to JobMaster is voluntary and based on the user's choice and consent. Users are not legally required to provide such information.

However, without providing certain information, we may not be able to open or manage a user account, create or store a résumé, enable the submission of applications, match jobs, provide job offers, or supply certain services.

Users must provide accurate, complete, and up-to-date information and should refrain from providing information that is not necessary for job searching or receiving the services.

4. Information We Collect

4.1 Information Provided by the User

We may collect information provided by the user when registering for or using the services, including:

  • Name, telephone number, email address, and login details;

  • Date of birth or age, gender, residential area, and contact details;

  • Résumé and employment profile;

  • Professional experience, education, training, skills, languages, and references;

  • Employment preferences, availability, preferred work locations, and types of jobs sought;

  • Documents, photographs, files, and content the user chooses to upload;

  • Questions and answers provided as part of a job application or use of the services;

  • Correspondence and communications with customer service;

  • Information provided in connection with the purchase of paid services.

Where payment is processed through an external payment provider, full credit card details may be provided directly to that provider and may not be retained by JobMaster.

4.2 Information Collected During Use of the Services

We may collect information regarding the manner in which the services are used, including:

  • Jobs viewed, saved, or applied for;

  • Searches, filters, preferences, and account activity;

  • Messages opened, links clicked, and responses to notifications;

  • IP address, device type, operating system, browser, and digital identifiers;

  • Login dates and times, usage data, and security information;

  • General location data, subject to device permissions;

  • Cookies, pixels, and similar technologies.

4.3 Information Received from Employers and Other Parties

We may receive information from employers regarding the handling of an application, including:

  • Viewing of the résumé;

  • Contacting the candidate;

  • Progress in the recruitment process;

  • Invitation to an interview or a change in application status;

  • Feedback or other general information relating to the recruitment process.

We may also receive information from identity verification providers, authentication providers, analytics providers, communication service providers, or other technology service providers, subject to the user's permissions and applicable law.

5. Particularly Sensitive Information and Information About Others

Résumés and documents uploaded by users may contain particularly sensitive information.

JobMaster does not request that users provide particularly sensitive information that is not reasonably necessary for job searching. Users are advised not to include medical information, information regarding disabilities, beliefs, opinions, marital status, full identification numbers, financial information, or other sensitive information unless the user chooses to provide it for a relevant purpose.

Where a user provides the details of references or other individuals, the user must ensure that they are authorized to provide such details for the purposes described in this Privacy Policy.

6. Purposes for Which Information Is Used

We may use information for the following purposes:

  • Opening, identifying, and managing a user account;

  • Creating, storing, and updating résumés and employment profiles;

  • Searching for jobs and submitting applications;

  • Transferring résumés and application details to employers;

  • Matching jobs and job offers to user characteristics;

  • Identifying suitable candidates for employers, subject to the user's permissions;

  • Operating matching, ranking, screening, recommendation, and analysis services;

  • Sending service messages, notifications, and job offers;

  • Providing paid services;

  • Providing customer service and support;

  • Improving the website, services, and user experience;

  • Usage analysis, measurement, research, and generation of statistical information;

  • Securing the systems and preventing fraud, impersonation, and prohibited use;

  • Documenting activities and consents;

  • Handling complaints, disputes, and legal proceedings;

  • Complying with legal obligations;

  • Sending marketing content and advertisements, subject to the user's consent and applicable law.

Information will not be used for a purpose that is incompatible with the purposes for which it was collected, unless this is permitted by the user's consent or by law.

7. Use of Résumés and Their Transfer to Employers

Résumés and employment profile details may be disclosed to employers in the following circumstances:

  • When the user applies for a job;

  • When the user requests to receive job offers;

  • When the user authorizes the résumé or profile to be made available to employers;

  • When the user activates a matching or candidate-search service;

  • As part of another service requested or approved by the user.

Subject to the account settings and the user's permissions, JobMaster may identify a match between the user's details and the requirements of a position and may display or transfer relevant information to an employer, even where the user did not actively apply for that specific position.

The information transferred may include the résumé, contact details, information from the employment profile, responses to questions, match assessments, and other relevant application-related information.

Users may change their visibility and matching settings through the personal account area or by contacting JobMaster, subject to the characteristics of the relevant service.

8. Automated Processing and Artificial Intelligence Tools

JobMaster may use automated systems, algorithms, and artificial intelligence tools, including as part of services such as AI-Master.

These systems may, among other things:

  • Read and analyze résumés and employment profiles;

  • Identify experience, education, skills, occupations, and preferences;

  • Compare user information with job requirements;

  • Identify jobs or employers that may be suitable for the user;

  • Generate a score or match assessment;

  • Present matching points, strengths, gaps, or summary information;

  • Sort and display jobs or candidates according to an estimated level of suitability;

  • Identify duplicates, missing information, or inconsistent data;

  • Assist in improving, editing, or tailoring résumés;

  • Assist employers in the initial screening and matching of candidates.

Outputs generated by automated systems are based on the information available in the system and may be incomplete, inaccurate, or outdated. They are intended to assist in the job search and recruitment process and do not guarantee actual suitability, contact by an employer, an interview invitation, or employment.

JobMaster does not make decisions on behalf of employers regarding whether to invite a candidate, advance an application, hire a candidate, or reject an application.

JobMaster may use technology and artificial intelligence service providers to process information on its behalf. Such use will be subject to appropriate agreements, permissions, usage limitations, and security measures.

9. Processing of Information by the Employer

After a résumé or application details are transferred to an employer, the employer may retain, analyze, and process them independently or through:

  • Recruitment and applicant management systems;

  • Screening and ranking systems;

  • Search and matching systems;

  • Automated analysis tools;

  • Artificial intelligence tools;

  • Recruitment, placement, or professional service providers acting on its behalf.

Such processing may be carried out for the purpose of assessing suitability for a position, preliminary screening and ranking, identifying relevant skills and experience, and managing the recruitment process.

The employer is responsible for the manner in which it uses the information after receiving it, in accordance with applicable law and its own privacy policy.

JobMaster does not have full control over the employer's systems, its retention periods, its working methods, or its decisions.

Deletion of a résumé or account from JobMaster's systems does not necessarily result in the deletion of copies that were lawfully transferred to employers. Requests concerning information held by an employer should also be directed to the relevant employer.

10. Disclosure of Information to Service Providers and Other Parties

JobMaster may disclose information, to the extent necessary for providing the services, to the following parties:

  • Employers, recruiters, and placement agencies;

  • Hosting, cloud, backup, and information security providers;

  • Software, support, maintenance, and system management providers;

  • Email, text message, WhatsApp, and push notification providers;

  • Search, matching, analysis, and artificial intelligence providers;

  • Analytics, measurement, and advertising providers;

  • Payment and clearing providers;

  • Legal advisers, accountants, auditors, and insurers;

  • Competent authorities, courts, and law enforcement agencies where required or permitted by law;

  • Parties connected with a merger, acquisition, investment, transfer of operations, or corporate restructuring.

Service providers processing information on behalf of JobMaster may use the information only for the purpose of providing the services for which it was disclosed to them and in accordance with the agreements and permissions granted to them, unless they act as independent controllers under applicable law.

JobMaster does not sell résumés for any purpose unrelated to employment, recruitment, or the services described in this Privacy Policy.

11. Transfer of Information Outside Israel

Some of the service providers, systems, and computing infrastructure used by JobMaster may operate outside Israel.

Accordingly, personal information may be stored or processed in other countries, where the level of data protection may differ from that provided under Israeli law.

Transfers of information outside Israel will be carried out in accordance with Israeli law and subject to appropriate contractual commitments and safeguards.

12. Communications, Job Offers, and Notifications

JobMaster may send users messages required for the operation of the services, including:

  • Verification and security messages;

  • Account updates;

  • Messages relating to submitted applications;

  • Job offers and alerts requested by the user;

  • Operational updates and changes to the services.

Subject to the user's consent and applicable law, JobMaster may also send offers, benefits, professional content, and advertisements by email, text message, WhatsApp, push notification, or other means.

Users may request to stop receiving marketing content through the unsubscribe link, account settings, or by contacting the company.

Unsubscribing from marketing content will not necessarily prevent users from receiving service, security, or other communications required for a service requested by the user.

13. Recording of Calls and Customer Service Communications

Calls with JobMaster's customer service representatives or other representatives may be recorded or documented, after appropriate notice has been provided, for the following purposes:

  • Providing service and support;

  • Documenting requests and consents;

  • Improving service and training employees;

  • Monitoring and quality assurance;

  • Preventing fraud and misuse;

  • Handling disputes and protecting legal rights.

Recordings and records of communications will be retained for the period reasonably required for these purposes and in accordance with applicable law.

JobMaster may use automated tools to transcribe, summarize, classify, or analyze calls and communications.

14. Cookies and Similar Technologies

JobMaster may use cookies, pixels, digital identifiers, and similar technologies for the following purposes:

  • Proper operation of the website;

  • Identifying users and maintaining login sessions;

  • Storing preferences;

  • Information security;

  • Measuring usage and performance;

  • Analyzing and improving the services;

  • Tailoring content and offers;

  • Advertising and campaign measurement, subject to applicable law and user settings.

Some of these technologies may be operated by external service providers.

Users may restrict or delete cookies through their browser settings or through the website's consent management tool, where available. Blocking essential cookies may impair the operation of the website and the ability to use certain services.

15. Retention and Deletion of Information

Information will be retained for as long as reasonably necessary for the purposes for which it was collected, for the operation of the services, compliance with legal obligations, system security, and protection of the rights of the company and users.

Résumés and employment profile details will be retained for up to 24 months from the date of the user's last activity in the account, unless the user requests their earlier deletion or there is a lawful basis for continued retention.

For the purposes of this section, account activity may include logging in, updating details, searching for jobs, submitting applications, using matching services, or carrying out another action through the service.

At the end of the retention period, the information will be deleted, disconnected from the user's identity, or anonymized, as applicable.

Certain information may be retained for a longer period where necessary for:

  • Payments, accounting, and tax purposes;

  • Documentation of consents and activities;

  • Handling user requests;

  • Information security and fraud prevention;

  • Handling complaints or disputes;

  • Defending against legal proceedings;

  • Compliance with legal obligations.

Backup copies may be retained for an additional period until deleted as part of regular backup cycles. They will not be used for routine purposes, except for recovery, security, or compliance with legal obligations.

16. Information Security

JobMaster uses organizational, physical, and technological measures intended to protect information against unauthorized access, use, alteration, copying, disclosure, or deletion.

Such measures may include, as appropriate:

  • Access and permission management;

  • User identification and authentication;

  • Encryption of information and communications;

  • Logging and monitoring of activities;

  • Backup and recovery;

  • Security testing;

  • Employee training;

  • Regulation of external service providers;

  • Procedures for handling information security incidents.

However, no system is completely secure, and it is not possible to guarantee absolute protection against every intrusion, malfunction, misuse, or security incident.

Users are responsible for maintaining the confidentiality of their login details and passwords and for notifying JobMaster in the event of suspected unauthorized use of their account.

17. User Rights in Relation to Information

In accordance with the Israeli Protection of Privacy Law, a person is entitled to review, personally or through an authorized representative acting under written authorization, personal information held about them in a database.

Where a person believes that information held about them is inaccurate, incomplete, unclear, or outdated, they may request that it be corrected or deleted, subject to the conditions and procedures prescribed by law.

In addition, users may contact JobMaster and request to:

  • Update account details or a résumé;

  • Change visibility settings for employers;

  • Discontinue a specific matching service;

  • Close an account;

  • Delete a résumé or certain information;

  • Stop receiving advertisements;

  • Receive additional information regarding automated processing performed by JobMaster.

For the purpose of protecting user privacy, JobMaster may request reasonable information to verify the user's identity before handling a request.

We may not be able to fully comply with a deletion request where there is a legal obligation or a legitimate and proportionate basis for continuing to retain the information, including for payment records, documentation of consents, security, fraud prevention, handling a dispute, or legal defense.

Where appropriate, the use of retained information will be limited to the purposes for which continued retention is required.

Requests may be submitted to: info@jobmaster.co.il.

18. Young Users

Some JobMaster services may also be available to young users, subject to the Terms of Use and applicable law.

Young users are requested to provide only the information necessary for job searching and to refrain from including a full identification number, precise residential address, medical information, financial information, or other sensitive information that is not required.

Where the consent of a parent or legal guardian is required by law for a particular use, the user must obtain such consent before providing the information or using the service.

JobMaster may restrict certain services, types of processing, or disclosure of certain information to young users, depending on their age, the nature of the service, and applicable law.

19. Statistical and Anonymized Information

JobMaster may use statistical, aggregated, or anonymized information that does not reasonably enable the identification of an individual for the following purposes:

  • Research and analysis of the labor market;

  • Improvement of products and services;

  • Preparation of reports and statistical information;

  • Development of new systems and tools;

  • Presentation of trends and insights to employers, users, or the public.

Information that does not reasonably enable the identification of an individual is not considered personal information, subject to applicable law.

JobMaster will not attempt to re-identify anonymized information unless this is required for security, verification, or compliance with a legal obligation.

20. Material Changes in the Use of Information

JobMaster may update this Privacy Policy from time to time, including as a result of changes in the law, services, systems, or technology.

The date of the latest update will appear at the beginning of this Privacy Policy.

Where a material change is made to this Privacy Policy or to the manner in which information is used, an appropriate notice will be published on the website, in the personal account area, or by another reasonable means.

Where a material change requires renewed consent under applicable law, JobMaster will obtain such consent before making the new use of the information.

21. Data Protection Officer

JobMaster's Data Protection Officer is:

Name: Shay Chen
Email: shay@jobmaster.co.il
Telephone: +972-3-6343411

The Data Protection Officer may be contacted with questions and requests relating to the collection, use, retention, transfer, and protection of personal information, and the exercise of user rights.

22. Information Security Officer

JobMaster's Information Security Officer is:

Name: Natan Levy
Email: natan@net-royal.com
Telephone: +972-3-6343411

23. Contact Us

For questions, requests, or inquiries regarding this Privacy Policy and the use of personal information, please contact:

JobMaster Ltd.

Address: 8 Ariel Sharon Street, Or Yehuda, Israel
Telephone: +972-3-6343411
Email: info@jobmaster.co.il