Bring your career and talents to our client, where you can have a greater impact, be inspired by our mission, and excited about your job and future. With growing annual revenues, our client is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers.
What You’ll Do:
As a Senior Account Manager, you’ll play a pivotal role in our success by taking ownership of your GP Target and ensuring a high level of client satisfaction.
Your responsibilities will include:
* Regularly engaging and meeting with customers to understand their needs.
* Building a deep understanding of the customer landscape, competitors, and industry frameworks.
* Collaborating closely with Sales Support to deliver an effective level of service to clients.
* Working closely with various departments to ensure seamless operations.
* Championing the customer/client at all levels internally, ensuring their needs are met.
* Building new business relationships using existing industry contacts.
* Playing an integral role in new business pitches and taking responsibility for the effective on-boarding of new clients.
* Focusing on growing and developing existing clients while actively generating new business.
* Crafting business plans for all key clients.
* Acting as the key interface between the customer and all relevant divisions.
* Working in alignment with relevant Vendors & Partners to drive success.
What You Need to Succeed:
Must-Have:
* Proven IT Account Management or Territory Sales experience.
* A demonstrable track record of success and results.
* Strong relationship-building skills with a focus on achieving the best outcomes.
* The ability to grasp complex business challenges and offer solutions.
* Capable of working both independently and as a proactive team player.
Personal Attributes:
* Excellent communication skills.
* Self-motivated, always seeking new challenges.
* A proactive thinker with conflict resolution skills.
* Ability to proactively identify and resolve conflict situations.