Transport Supervisor * Annual Salary: £38k-£40k + 4% bonus
* Location: Portbury
* Job Type: 12-Month Fixed Term Contract (FTC)
My client is looking for a dedicated Transport Supervisor to lead their drivers and deliver an exceptional transport service. This role involves taking ownership of allocated transport duties and ensuring the smooth operation of my client’s transport network, with a focus on safety, compliance, and customer service. The ideal candidate will be the key point of contact for our drivers and champion employee engagement within our network.
Day to Day of the role: * Organise and manage the driver workforce, delegate tasks, and address staffing issues to maintain performance levels and ensure smooth operations.
* Serve as the primary point of contact for drivers, both on the road and during debriefs.
* Manage the Portbury driver workforce in line with company policy, including disciplinary actions, absence management, and maintaining driver standards.
* If involved in planning, responsible for routing vehicles across the network in compliance with legal constraints and customer requirements.
* Collaborate with the Distribution Team to address breakdowns and delays promptly, and liaise with customer services when necessary.
* Work with internal and external stakeholders to enhance operational performance and proactively address potential issues.
* Lead and motivate direct reports to meet or exceed objectives and KPIs, and support their development in line with business needs.
* Ensure compliance with legal, health, and safety procedures, and improve the safety culture.
* Work with the Driver Trainer to enhance driving standards, safety, and fuel efficiency.
* Implement cost-reduction strategies and optimise performance.
* Participate in on-call duties one week every six to handle out-of-hours calls.
Required Skills & Qualifications: * Experience in customer service within a 3PL or similar environment.
* Proven track record of managing a driver workforce.
* Familiarity with routing and tracking systems.
* Certificate of Professional Competence (CPC) or willingness to attain this accreditation.
* Strong organisational skills and the ability to manage complex workloads.
* Numerate and literate with confidence in using computers and digital systems.
* Ability to work well under pressure with excellent people and communication skills.
* Full understanding of the Working Time Directive, Drivers Hours, and Operators licensing compliance.
Personal Qualities: * Ability to thrive in a fast-paced environment.
* Self-motivated with a customer-focused attitude.
* Flexible and adaptable work approach.
* Effective team player who is approachable, trustworthy, and fair.
* Capable of earning the respect of others.
Benefits: * Competitive salary with a 4% bonus.
* Comprehensive training program.
* 25 days annual leave with the option to buy 5 additional days per year.
* 4% matched pension contribution.
* Entry to the company bonus scheme.
* Free lunch, snacks, and beverages.
* Retail discounts and free car parking.
* Free turkey or voucher at Christmas.
* Other benefits as part of a comprehensive package.
To apply for the Transport Supervisor position, please submit your CV and one of the team at Reed will be in touch.