Job title: Commercial Sales Handler
Salary: £35,000
Location: Croydon 
DUTIES AND ACCOUNTABILITIES
* Manage incoming sales and member/customer enquiry calls
* Produce and issue quotation, new business and renewal documentation
* Assist customers to protect their material assets and liabilities
* Follow up and convert leads as well as making outbound calls
* Being able to work productively and efficiently as a member of a sales team as well as contributing to team discussion in regards to progression and positive change
* Achieve agreed sales & retention targets, both individually and as part of the overall team
* To maintain, and achieve growth in, income from existing customers
* Developing and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner
* Ensuring compliance with local procedures, customer service standards and external compliance regulations are met
* Develop and maintain a thorough understanding of all products and services as to assist customers
SKILLS, KNOWLEDGE AND EXPERIENCE
* Have a minimum of 5 Grade A-C GCSE’s
* Competent to sell SME general insurance
* Relevant experience in a branch and/or broker sales position
* A clear understanding of the UK insurance market and its dynamics
* Experience of e-trading platforms; Acturis would be advantageous but not required
* A strong track record in delivering on sales targets
INDUSTRY EXPERIENCE REQUIRED:
* Competent to sell SME general insurance
* CII FIT Qualification or willingness to undertake this study upon role success
* Relevant experience in a branch and/or broker sales position
* A clear understanding of the UK insurance market and its dynamics
* Experience of e-trading platforms; Acturis would be advantageous but not required
* A strong track record in delivering on sales targets
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