Summary With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

Salary:
£11.50 per hour
Contract/duration:
Fixed Term until 31st December 2024 with a possibility of extension
Hours/working pattern/hours:
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. You’ll be working 2 -3 days per week, with alternate weekends. This role includes working across Chartwell and Emmetts Garden.


Interviews will be held on the 21st of June.

What it’s like to work here Reporting to the Retail Manager, you’ll be working on a team with 8 other Retail Team Members, plus 12 retail volunteers. You may also be working alongside the Visitor Centre Team at Emmetts Garden.
 To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you’ll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.  Who we’re looking for We’d love to hear from you if you are:
* customer focused with positive attitude
* a team player, but also can work by yourself
* well organised and adaptable
* willing to learn new skills 
The package The National Trust has the motto ’For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. * Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Tax free childcare scheme
* Rental deposit loan scheme
* Season ticket loan
* Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most locations
* Independent financial advice
Click here to find out more about the benefits we offer to support you.