Job Scope:
We are looking to recruit a Care Coordinator to join to our client’s team. The role of the Care Coordinator primarily involves office-based responsibilities during the initial 6-month period, followed by the prospect of transitioning into a hybrid work arrangement.
As a Care Coordinator, you will offer support and interaction to clients and clinicians within the organization, while exceeding our client’s aspirations by going the extra mile to deliver quality service.
The Care Coordinator will focus on providing staffing solutions for all client account management issues in strong cooperation with the Transforming Care teams, Account Management, and Sales, and promote company retention and development.
The responsibilities of the Care Coordinator include managing all incoming inquiries while working in collaboration with team members to make sure they are addressed quickly, successfully, and in a manner that accommodates our client’s needs.
The Care Coordinator will ensure precise and accurate staffing solutions are provided, matching the requirements of the client to the abilities of the clinicians in adherence to current guidelines, policy, procedures, agreed-on standards, legislative requirements, and relevant regulations.
Do you have?
* At least NVQ level 2 in Health and Social Care (desirable).
* Work experience in the healthcare sector.
* Previous experience dealing with or within a high-volume incoming call and query environment.
* Practice in using relevant business software such as Microsoft Word, Outlook, and Excel.
Benefits
* Employee Assistance Program.
* Retail Discount Scheme.
* Workplace pension scheme.
* My Gym Discounts.
* Cycle to Work scheme.
* Health Cash Plan.
* An additional four wellness days, which will be included in your holiday entitlement.
* An extra day holiday to be taken for birthdays.
* Group Life Insurance.
* Group Critical Illness cover.
* Income Protection cover.