cover a wide range of client demands. There could be a small portfolio of CR’s open at any one time that need to be managed by the Test Manager. Projects/ change requests are initiated by clients and managed by Project Managers from within Global Onboarding & Client Change team.
Role Purpose:
The Test Manager is responsible for managing the change requests which cover enhancements to systems and processes that are requiring testing to ensure these have the effect intended by the Platform and Operational teams. The Test Manager drives the testing of CR’s/ Projects through an existing Test Framework and Governance Model scheduling requirements across Operations, Platforms for data set up and clients for test plans through to execution and defect management.
The Test Manager will work with other Cedar Test Managers and Client Managers to assess pipeline providing insight to test estimates, structures and demands to define a timeline.
Key Accountabilities
• Work with Cedar Test Managers to maintain regional or local direction of testing activities to meet the goal of improved quality and service availability in the live environment
• Develop and maintain high quality relationships with customers both internal and external to the Group
• Self-starter who is structured and organised to grow and develop open relationships internally and with clients, recording requirements, interpret and define for test plan
• Coordinate test execution by constructing test governance artefacts, daily calls, daily status reports to track progress against plan
• Point of contact across Client Pods for testing escalations, investigating and resolving
• Define requirements for test environments and engage appropriate parties to ensure that the necessary components are in place before testing commences
• Manage the testing process and organise the review and analysis of appropriate documentation and storage of documentation
• Ensure the delivery of systems to the live environment meet the agreed quality expectations
• Control concurrent CR’s/ projects and resources that vary in scale and complexity to meet changing objectives
• Manage test resources, ensuring that all planned CR’s/ projects are delivered on time, within the budget and resource allocated
• Implement strong planning and resource forecasting techniques; and
• Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements including the management of operational risk and adherence to the Group’s standards of ethical behaviour
Knowledge & Experience/Qualifications
Qualifications:

• Degree in Computer Science, Business Administration or related fields
• ISTQB Qualified
• 10+ year in Test Management roles
Additional knowledge & experience:
• Substantial knowledge and experience of the project and test lifecycle
• Track record working within a variety of testing methodologies i.e. Agile, Hybrid and Waterfall
• Strong working knowledge of functional test automation and test management tools, practices and collaboration tools; Go Jira and confluence
• Able to articulate knowledge of testing within Investment Banking i.e. Middle Office/ Fund Accounting
• Understand and interpret complex business and IT requirements
• Strong analytical skills and an ability to find logical solutions to problems and manage to resolution
• Proven ability to prioritise competing demands
• Able to demonstrate capability to communicate effectively with a variety of stakeholders and a globally dispersed team
• Effectively co-ordinate delivery of services involving elements delivered by others
Management of Risk:
• Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
• Demonstrates compliance with Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.
Observation of Internal Controls:
• Maintains internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically Bank plc internal controls and compliance policies and manuals.