Face-to-Face Customer Contact Advisor
other jobs Pertemps Scotland
Added before 163 Days
- Scotland,Midlothian
- full-time
- £12.81 per hour
Job Description:
Exciting Opportunity in Edinburgh! Join Our Team as a Face-to-Face Customer Service Advisor.
Are you passionate about helping others and making a positive impact in your local community? We have the perfect opportunity for you! We are seeking a dedicated and friendly Face-to-Face Customer Service Advisor to join our team at the local office in the South East of Edinburgh
You will be required to apply for a Basic Disclosure which will cost you £25.
Position: Face-to-Face Customer Service Advisor
Location: Captains Road, Edinburgh, EH17 8QF
Start Date: ASAP
36 hours per week - Monday - Friday
Hours of work: Monday - Thursday 08:30 - 16:15, Friday 08:30 - 16:00. 30 minute break.
Hourly Rate: £12.81
Role Information:
The Customer Contact Adviser will play a crucial role in providing and collecting information related to various customer contacts.
Responsibilities: * Interact with residents face-to-face, addressing their inquiries and providing assistance.
* Welcoming customers
* Checking candidates in
* Providing a ticket for appointments.
* Take payments, process service requests, and manage customer information accurately.
* Collaborate with team members to ensure effective service delivery.
* Ensure customer contacts are handled with efficiency and a focus on customer satisfaction.
* Stay up-to-date with relevant information and policies to provide accurate assistance.
Requirements: * Excellent interpersonal and communication skills.
* Previous customer service experience preferred.
* Ability to handle challenging situations with patience and empathy.
* Strong organisational and multitasking abilities.
If you are a customer focused individual, please apply with your most up-to-date CV.
Are you passionate about helping others and making a positive impact in your local community? We have the perfect opportunity for you! We are seeking a dedicated and friendly Face-to-Face Customer Service Advisor to join our team at the local office in the South East of Edinburgh
You will be required to apply for a Basic Disclosure which will cost you £25.
Position: Face-to-Face Customer Service Advisor
Location: Captains Road, Edinburgh, EH17 8QF
Start Date: ASAP
36 hours per week - Monday - Friday
Hours of work: Monday - Thursday 08:30 - 16:15, Friday 08:30 - 16:00. 30 minute break.
Hourly Rate: £12.81
Role Information:
The Customer Contact Adviser will play a crucial role in providing and collecting information related to various customer contacts.
Responsibilities: * Interact with residents face-to-face, addressing their inquiries and providing assistance.
* Welcoming customers
* Checking candidates in
* Providing a ticket for appointments.
* Take payments, process service requests, and manage customer information accurately.
* Collaborate with team members to ensure effective service delivery.
* Ensure customer contacts are handled with efficiency and a focus on customer satisfaction.
* Stay up-to-date with relevant information and policies to provide accurate assistance.
Requirements: * Excellent interpersonal and communication skills.
* Previous customer service experience preferred.
* Ability to handle challenging situations with patience and empathy.
* Strong organisational and multitasking abilities.
If you are a customer focused individual, please apply with your most up-to-date CV.
Job number 1297180