IT Support Analyst 1st Line
  • England,East of England,Essex
  • full-time
  • £19.48 - £24.24 per hour
Job Description:
We have an exciting new opportunity for two IT Support Analysts to join a local authority across two sites.
* £19.48 per hour PAYE / £24.24 per hour Umbrella
* 6 months temporary assignment with the view of extension Romford
* 36 hours per week
Overview:
To join their existing team to provide service users with IT support and guidance in person and online.
Good phone manner
Active Directory
Windows 10 build and support
Office applications
IT Literate
Resolve first time
* Provide prompt and effective technical support for all aspects of personal computing to users across the Council through resolution of incidents and service requests in line with agreed service agreements, ensuring minimal disruption / loss of service.
* Ensure delivery of a high-quality customer focused user experience, including fit for purpose systems, and high standards of access, availability, usability, usefulness, and excellent standards of service.
* Deliver, implement, and support others to ensure that the Council’s values and practises always meet our objectives for security, financial prudence and transparency, inclusion, and sustainability.
* Actively contribute to the work of a multidisciplinary team, so that all its members benefit from your core skills; promote the generous sharing of expertise and create opportunities for continuous learning and development.
* Actively contribute to Council-wide and directorate initiatives that will achieve and implement the Council’s priorities and corporate objectives and meet the user needs of Havering residents and businesses.
* On a rota basis and working with senior colleagues, ensure the effective delivery of support to users, including out of hours support where applicable, for which additional payment will be offered.
Please apply now to be considered forward.
Thank you,
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Job number 1303433
metapel
Company Details:
, Adecco UK Limited
Company size: 10,001 employees
Industry: Staffing and Recruiting
Perfect placements. Speedy staffing. Tenacious testing. Who’s Adecco, we hear you ask? Only the top provider of first-class HR solutions. Our co...
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