Summary As a Holidays Operation Assistant, this role could not be more important in ensuring our guests are provided with the perfect stay from the moment they arrive. You will be joining a small but excellent team to deliver this.


The role is advertised as permanent and 5 hours a week but with regular overtime available. With all year-round work, the regular changeover days do not always fall on the same days and can include Saturdays. Sunday work is not expected. Flexibility will be required however. 


Interviews will be held the week commencing 15th July 2024.
What it’s like to work here This role will involve cleaning and preparing to a high standard at the three newly refurbished holiday homes (Nightjar, Stonechat and Woodlark) at Dunwich Heath and Bridge Farm Cottage, located in Dunwich village. Please see the National Trust holidays website for information about the four holiday homes here: Holidays & short breaks UK | 2022 & 2023 | National Trust.


There is also a possibility of work at other cottages we manage in surrounding areas on a cover basis if you are interested. As our cottages are often remote you would need your own transport.


What you’ll be doing It’s the details that make you a brilliant cleaner.


On changeover days you will prepare the holiday homes in readiness for guests to arrive, ensuring that you clean throughout to the highest standard including making up all beds. We also like you to keep an eye out for any repairs or odd jobs that need doing and report these in time for them to be fixed prior to guest arrival.


Who we’re looking for • no experience is required, training will be provided 

• we’d love to hear from you if you have a great attitude and lots of enthusiasm
The package The National Trust has the motto ’For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Tax-free childcare scheme
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme 
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.