Second Charge Mortgage Advisor
  • England,North West,Cheshire,Warrington
  • full-time
  • £30,000 - £35,000 per annum
Job Description:
Job Title: Second Charge Mortgage Advisor
Location: Warrington
Salary: £30,000 - £35,000 - Plus Commission
Job Description:
Tallgrass Recruitment is excited to offer a Second Charge Mortgage Advisor position for a prestigious financial services company based in Warrington. This role has arisen due to significant business growth, and we are seeking experienced advisors to join a dynamic team.
Key Responsibilities:
* Lead Management: Proactively contact a portfolio of fact-find leads generated through our online second charge mortgage platform.
* Customer Assessment: Assess customer applications and provide high-quality, tailored recommendations in line with the company’s Compliance and Training & Competence Procedures.
* Advisory Services: Offer informed advice on second charge mortgage options using the company’s innovative in-house software.
* Regulatory Compliance: Stay updated with industry regulations and lender criteria to ensure accurate guidance.
* Customer Relations: Maintain strong relationships with customers, ensuring they are well-informed throughout the process.
* Performance Targets: Meet or exceed sales targets and KPIs while maintaining excellent customer satisfaction.
* Collaboration: Work closely with case managers to support customer applications.
* Process Improvement: Contribute to enhancing the customer experience by suggesting and implementing new ideas and processes.
Requirements:
* Qualifications: CeMAP qualification with experience in second charge advice.
* Goal-Oriented: Driven by targets and dedicated to achieving positive customer outcomes.
* Customer Commitment: Committed to providing exceptional customer experiences and fostering long-term loyalty.
* Industry Knowledge: Strong understanding of mortgage products, regulations, and procedures.
* Multitasking: Ability to manage multiple cases efficiently in a fast-paced environment.
* Communication Skills: Excellent interpersonal and communication skills, with the ability to build rapport.
* Attention to Detail: Detail-oriented with strong analytical and problem-solving capabilities.
* Flexibility: Willingness to work shifts to meet evolving customer needs.
How to Apply: If this opportunity aligns with your career aspirations and expertise, please apply today.
Job number 1377049
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Company Details:
Tallgrass Recruitment Limited
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