Company Overview: Step into a dynamic role with a leading force in the UK’s private rented sector. Our client, backed by industry heavyweights, is dedicated to providing top-tier, modern family homes for rent. They are revolutionising property management with well-designed neighbourhoods and exceptional service.
About the Role: Are you an ambitious property management professional ready for a challenge? We’re seeking a Senior Property Manager to join our growing team. You’ll be the main point of contact for tenants, handling everything from move-ins to day-to-day inquiries and maintenance requests. Your mission: ensure tenant satisfaction and maintain high standards.
Key Responsibilities:
* Tenant Liaison: Handle all tenant inquiries from move-in to check-out.
* Property Management: Oversee check-ins, check-outs, and deposit releases.
* Issue Resolution: Manage and resolve incidents, including out-of-hours emergencies.
* Compliance: Ensure properties meet all legislative requirements.
* Maintenance Coordination: Log and manage repair requests and contractor assignments.
* Inspections: Conduct property inspections and move-in demonstrations.
* Community Engagement: Foster strong tenant and community relationships.
* Financial Management: Manage arrears and maintain accurate records.
* Reporting: Provide regular updates to the Head of Department.
Ideal Candidate Will Have:
* Experience: Proven experience in property management, preferably in BTR, PBSA, or leasing agencies.
* Qualifications: ARLA qualification is essential.
* Skills: Outstanding customer service, communication, and organisational skills.
* Personality: Dynamic, driven, and passionate about property management.
* Autonomy: Ability to work independently and make informed decisions.
* Teamwork: Collaborative team player who motivates colleagues.
* Problem-Solving: Innovative with a knack for resolving issues.
* Confidentiality: Strict adherence to confidentiality.
Benefits:
* Competitive Salary: Attractive package with performance-based bonuses.
* Career Growth: Opportunities for professional development and advancement.
* Supportive Environment: Collaborative and supportive team culture.
* Comprehensive Benefits: Health insurance and pension plan.
We Work As One... The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn’t an opt-in, it’s the only way forward.