Due to an internal promotion, Jo Holdsworth Recruitment are looking to hire an Account Manager to join our temporary division, looking after a key account. You will pro-actively take responsibility for two key business activities as detailed below: Account Management and Candidate Resourcing.
The purpose of this role is to retain and grow a key client whilst achieving monthly revenue targets. Account Managers are to work closely with their manager to accurately forecast / pipeline month to month.
We are looking for someone who can demonstrate high levels of commercial awareness through highlighting any risks / challenges they foresee on their desk and will have the ability to handle any client/ candidate issues that arise, have excellent candidate rapport, confidence in handling new temp booking call ins as well as the ability to recruit good quality candidates on behalf of the client.
Responsibilities include:
* Serve as the main point of contact in all matters related to client concerns and needs.
* Build and strengthen client relationships to achieve long-term partnerships.
* Maintain accurate client records, keeping track of employee contracts and HR related data.
* Manage client recruitment intakes, from resourcing of candidate to placement and maintaining service levels thereafter.
* Work to monthly KPIs to achieve revenue targets.
* Attend regular on-site meetings with the client to maintain strong relationships, develop in-depth knowledge of client needs, provide insight on current market trends.
* Generate reports on account performance, presenting findings on monthly and quarterly meetings with the client.
* Responsible for the day-to-day communication with the client, as well as managing the client’s recruitment intakes.
Experience / skill-set required:
* You will be an excellent team player, strong communicator, and natural conversationalist.
* Experience working as an Account Manager in a similar environment preferred.
* Confident in dealing with a range of contacts / clients in a professional manner.
* Excellent communication skills.
* Ability to work quickly and efficiently.
* Problem solving and the ability to deal with any issues that may arise.
* Proactive in identifying opportunities for client growth.
* Strong commercial awareness.
* Experience of developing relationships with clients.
What’s in it for you?
* Hybrid working; 3 days in the office and 2 days optional to work from home.
* Free parking onsite (based near the Docks in LS10).
* Salary £25 - £27k basic plus commission scheme (based on the person currently in the role OTE would be £1500- £2500 per month commission on top of basic and uncapped commission scheme).
* Holiday increases each year up to 30 days per year plus bank holidays and your birthday off.
* Extra hours for personal time off.
* Flexible working hours.
* Very supportive team-based environment with team socials and individual incentives.
* Early finish Fridays.
* Regular team incentives and paid-for social events.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.