Internal Sales Executive
Job description
Responsibilities:
* Assist customers via the phone & email to select and purchase products based on their needs and preferences.
* Making outbound calls to customers to develop & create opportunities.
* Upselling & offering alternatives as required.
* Analysing sales figures and providing feedback to the vendor & company
* Provide product knowledge and information to customers.
* Collaborate with team members to achieve sales goals and provide excellent customer service.
* Stay up to date with product trends, industry developments, and competitor offerings.
Skill set required:
- Excellent communication and interpersonal skills
- Ability to understand customer needs whilst constantly delivering high level customer service.
- Detail-oriented with the ability to multitask in a fast-paced environment
- Excellent computer skills (to include Work & Excel) for report purposes
- Previous experience in a sales, service or upselling office environment is required.
Monday - Friday