Reservations Coordinator
  • England,Yorkshire and The Humber,West Yorkshire,Huddersfield
  • full-time
  • £11.75 per hour
Job Description:
Reservations Co-ordinator
* £11.75 per hour
* 37.5 hours per week
* Paid Annual Leave of 28 days (including Bank Holidays)
* Company Pension (after a qualifying period of employment)
* Uniform provided
* 15% off Treatments Tuesday - Thursday
* 15% off Apartment stays Monday - Thursday
* Purchase products from our retail houses of Decléor, Elemis, Neom Organics and Comfort Zone with 15% discount
* 15% off the Heat Experience Monday - Thursday: Saunarium, Aromatherapy Room, Crystal Steam Bath, Sauna Cabin, Foot Baths, Ice Room, Plunge Pool, Experience Showers
Titanic Spa, the UK’s first Eco-Spa, has been designed within a traditional textile mill, creating a brand-new concept exclusively offering an unsurpassed Spa experience. We are looking for a passionate, dedicated, and hardworking Reservations Coordinator to join our small reservations team. Main responsibilities include:
* Ensure a 5* standard is being maintained with each guest on every single call
* Offer advice on all products and services with full knowledge and confidence
* Be able to respond to email enquiries daily with informative answers
* Organise online voucher orders to be posted and brochure requests
* Take payments online and over the phone in line with the company procedures
* Manage the diary across all areas to ensure maximum revenue is being achieved
* Upsell products and services on each and every call achieving daily targets within the team
* Assist the Reservations Manager with delegated tasks
· Usual shifts range from 8 am to 8 pm on a rota basis including weekends and bank holidays.
Titanic Spa invests in staff through our individual training and development programmes and believes in promoting from within. We are seeking employees with the right attitude and a determination to succeed, thrive and grow with us. If you are currently looking for a job within the spa industry and feel you have the attributes to work as part of our team within our rapidly expanding business, then we would like to hear from you.
Titanic Spa will be handling every aspect of this application. We will hold your details on our records for six months
Job number 1393679
metapel
Company Details:
Rec2Rec Search (Permanent Personnel Ltd)
Company size: 1–4 employees
Industry: Recruitment Consultancy
Established in 2003 Rec2Rec Search specialises in the placement of experienced recruitment industry personnel. We focus exclusively within the R2R, Rc...
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