Legal Business Support Clerk
Spalding - £23,000 - £26,000
The essential skills:
* Excellent accuracy and attention to detail in work produced
* Ability to multi-task and be hands on
* Work, and keep calm, under pressure to meet deadlines
* Ability to prioritise when receiving instructions
* Excellent verbal and written communication skills
* Customer care to the highest standard
* A can-do, pro-active and self-motivated attitude
* Willingness to undertake internal training to improve own knowledge
The primary responsibilities are to:
* Provide the team and wider firm with administrative support in line with the Company’s workflow ethic
* Work responsibly to support the needs of the fee earners and the priorities given delivering a quality service
The day-to-day responsibilities are:
* Photocopying, printing, document binding, document bundling, CD and USB production, scanning
* Creating and maintaining data rooms
* Operating case management system including storing documents electronically organising and attaching to relevant matters
* Using BigHand workflow system to pick up job requests in a timely manner
* Ensuring compliance is adhered to, including completing all new client Anti-Money Laundering Checks
* Creating new clients and matters on the case management system
* Maintaining the Records Management System, including deed scheduling, adding items to the RMS and updating as appropriate, document retrieval, running reports as requested
* Collecting and returning work as required by specific departments
* Dealing with queries and enquiries from fee earners, Team Co-ordinators and secretaries
* Dealing with queries from clients/companies regarding location of deeds etc
* Assisting the Operations team when cover is required, to include operating switchboard, handling outgoing post, hospitality and file archiving
* Scanning on of incoming post
* Printing and preparing enclosures in readiness for outgoing post
* Assisting Operations Director with routine and ad hoc tasks/projects
* Supporting new starters to the department with training
* Working within the team to ensure departmental guides and training notes are kept up to date, and participating in departmental training to ensure consistency is maintained across the team
* Any other reasonable requests from Fee Earners and/or Manager
The ideal candidate should:
* Be flexible as a member of the wider support team and assist with work as required, co-operating with peers and others, ensuring a co-operative team environment
* Provide support across the firm in a professional and friendly manner
* Ensure the confidentiality of all the company’s and clients information
* Be willing to undertake any specific training when required to do so and overall to have a responsibility towards self-development