Salary: £23,500 per year
Job Type: Full Time
Location: Head Office - West Didsbury
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
What you’ll be doing…
* Being an advocate of the creation of a data culture across the business where it is unacceptable for data to be incomplete or incorrect.
* Building trust in core systems to reduce the reliance on spreadsheets.
* Supporting the production of key performance reports, ensuring they are on time and to a high standard across a range of audiences including Board, management and customers.
* Supporting the analysis of key performance data to identify improvement priorities and trends, presented in an accessible format.
* Gathering greater insight and intelligence around key drivers of performance by working closely with BI colleagues and service delivery teams
* Providing support to corporate projects (customer feedback, procurement, equality and diversity, value for money, etc.)
* Collaborating with data owners and subject matter experts across the Group to support the design, development and building of appropriate tools to present routine data analysis
* Supporting the Business Intelligence (BI) Team to adhere to the Group’s Performance Management Framework and operational management of the business.
* Providing bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data.
* Escalating issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution.
* Interpreting operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
* Assisting with the testing and development of various data management / visualization systems (PowerBI/GIS) from their design to delivery and implementation.
* Ensuring the robust & reliable management of spatial & other data in line with Great Places Information Management Policy
* Carrying out other duties as reasonably required.
* Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
* Treating customers and colleagues with respect and empathy
* Working 35 hours per week and having a flexible approach to work
What you’ll need…
* A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area
* GCSE maths and English or equivalent at grade C/4 or above
* A clean UK driving licence and access to a car would be desirable
* Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service
* Excellent written and verbal communication skills
* Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
* Keen eye for detail, an inquisitive mind, and good organisational skills
* Excellent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop
* Commitment to completing all parts of the 2 year programme
* Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
Interviews are planned to take place between 22nd - 25th July. Start date will be 3rd September 2024.
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