We are partnering with a large and well-established Freight Forwarding company, who are looking to appoint a talented Sea Freight Coordinator to join their busy team in Redditch.

The purpose of this position is to assist the Operations Manager by coordinating all the Sea Freight operation.

Responsibilities:
* Oversee daily operations for sea freight.
* Coordinate the booking of Sea Freight jobs for import and export.
* Creating job files and the necessary operational documentation.
* Processing work orders using the software program MULTIFREIGHT.
* Entries made by customs utilizing the NES system.
* To oversee inspecting all Sea freight projects daily and making sure that clients are informed of any deviations from the predetermined timeline.
* Protracted client interaction and bargaining.
* Protracted supplier negotiations and liaison.
* Internal communication with the sales staff to help with quotes and service details.
* Managing the jobs in accordance with the client’s expectations from the quotation stage to final billing and successfully conveying any service difficulties.
* Maximizing the gross profit through supplier base negotiations.
* Making proactive contact with current clients to keep up with relationships.

Requirements:
* Experience with export sea freight operations.
* Great experience in customer service
* Confident communication abilities
* Effective organising abilities
* Excellent detail-orientedness
* Capable at meeting deadlines and handling stress
* Problem-solver and quick thinker
* A self-driven and energetic personality
* Capability of supporting and working with a team