3rd Line Support Engineer - Law Firm (Cloud, Azure, SaaS, iManage)
other jobs Latcom Plc
Added before 77 Days
- England,London
- full-time
- £65,000 - £75,000 per annum
Job Description:
Job Responsibilities
* Supporting LAN and WAN equipment, Firewalls, VPN’s and other network protocols
* Telecoms systems, including Microsoft Teams, fixed lines, video conferencing, mobile phones and remote devices
* Third line support for all Infrastructure systems when escalated from the service desk.
* Assisting with Infrastructure project work and undertaking independent projects when required.
* Change management experience.
* Maintaining Active Directory & Azure Directory.
* Managing Internal and External Storage.
* Setting up and Maintaining monitoring tools.
* Maintaining VMware environment.
* Security and encryption of all mobile devices (Defender).
* Assist the IT Manager with testing and reviewing of all IT contingency planning processes.
* Assist with managing backups, recovery and replication.
* Assist with restoring IT Systems and operations following a disruptive event (Disaster Recover)
* Assisting with On Premise to Azure Migration
* Understanding of SAAS Models and Cloud based solutions
Skills Required
* A minimum of 5 years experience at 3rd Line/Infrastructure level.
* Previous experience working in a law firm and knowledge of iManage DMS upgrades/implementations
* Cloud infrastructure experience, knowledge of on-prem to Azure cloud migration or SaaS based solutions
* Key tech - Azure, Azure AD, M365 (Intune, Defender), Win Server, VMware, SQL, Mimecast, Saas solutions
This role offers hybrid working - 2 days office/3 days WFH. Mon-Fri, 9.30-5.30pm.
* Supporting LAN and WAN equipment, Firewalls, VPN’s and other network protocols
* Telecoms systems, including Microsoft Teams, fixed lines, video conferencing, mobile phones and remote devices
* Third line support for all Infrastructure systems when escalated from the service desk.
* Assisting with Infrastructure project work and undertaking independent projects when required.
* Change management experience.
* Maintaining Active Directory & Azure Directory.
* Managing Internal and External Storage.
* Setting up and Maintaining monitoring tools.
* Maintaining VMware environment.
* Security and encryption of all mobile devices (Defender).
* Assist the IT Manager with testing and reviewing of all IT contingency planning processes.
* Assist with managing backups, recovery and replication.
* Assist with restoring IT Systems and operations following a disruptive event (Disaster Recover)
* Assisting with On Premise to Azure Migration
* Understanding of SAAS Models and Cloud based solutions
Skills Required
* A minimum of 5 years experience at 3rd Line/Infrastructure level.
* Previous experience working in a law firm and knowledge of iManage DMS upgrades/implementations
* Cloud infrastructure experience, knowledge of on-prem to Azure cloud migration or SaaS based solutions
* Key tech - Azure, Azure AD, M365 (Intune, Defender), Win Server, VMware, SQL, Mimecast, Saas solutions
This role offers hybrid working - 2 days office/3 days WFH. Mon-Fri, 9.30-5.30pm.
Job number 1408945
metapel
Company Details:
Latcom Plc
Company size: 10–19 employees
Industry: Recruitment Consultancy
Latcom was founded in 1995. Over the years we have continued to grow and diversify alongside the IT Market. After primarily focusing heavily in the ba...