Join a vibrant healthcare team in Sheffield as an Administrator! Dive into a dynamic role., where you’ll be the welcoming face of our company and manage essential administrative tasks. Be part of our mission to revolutionise healthcare!
Administrator/Reception
Location: Sheffield
Salary: £22,500 per year
Position Type: Permanent, Full-time (37.5 hours per week)
Availability: Flexibility to work some weekends if needed
Role Type: Onsite, primarily involves reception duties
Be apart of a well-established, forward-thinking independent company in Sheffield, committed to delivering exceptional service. We are currently seeking a diligent, proactive Administrator to join their small yet successful team.
Role Overview:
As a Administrator, you will be the face of the company, providing a warm and friendly welcome. You will manage enquiries and appointment bookings, both in person and via phone and email, for a range of clinics. In addition to reception duties, you will handle various administrative tasks, including managing client records, coordinating schedules, and providing support to the team.
Administrator - Key Responsibilities:
- Greet patients and manage reception duties
- Handle patient enquiries and appointment bookings
- Manage email correspondence and inbox
- Maintain accurate databases with clinical and non-clinical information
- Diary management, scheduling, and record-keeping
- Type letters, reports, and manage general documentation
- Conduct audits and produce reports as required
- Respond to and direct incoming calls, ensuring accurate message recording and timely delivery
- Provide comprehensive clerical support
- Efficiently manage work to meet response deadlines
Who We’re Looking For:
- Previous customer service experience (desired but not essential)
- Strong MS Office skills, especially Outlook, Word, and Excel
- Ability to learn new IT systems quickly
- Excellent written communication and telephone manner
- High attention to detail and well-organized
- Ability to prioritize workloads independently and meet strict deadlines
- Capable of handling sensitive information
- Focused on providing high-level service to patients and healthcare professionals
- Flexible and reliable
- Positive attitude and willingness to learn
If you are ready to contribute to the success of a rapidly growing healthcare services company and be part of a team dedicated to making a difference, we would love to hear from you.
Administrator - Role
At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.