Role Overview
At Synnovis and the wider SYNLAB Group our pathology testing services are instrumental in the healthcare sector across the UK. Used by many hospitals and businesses, our comprehensive testing suite, combined with our unparalleled expertise, positions us as a preferred partner for specialised laboratory testing needs. Drawing from our deep-seated legacy of clinical excellence and diagnostic innovation, we are dedicated to constantly elevating patient care pathways through innovative testing and service delivery.
We are on the hunt for a business development manager, deeply embedded in the pathology laboratory sales, renowned for steering high-value deals to closure. Your role goes beyond maintaining relationships; it is about fortifying bonds, understanding multifaceted client needs, and fostering mutual growth. Representing Synnovis, you will be a beacon of our ethos, spotlighting our dedication to excellence and service quality.
Your core mission: nurture high growth sales, gather pivotal market insights, craft solutions, and elevate service benchmarks, all while championing collaboration with internal teams to guarantee harmonised delivery.
Role Responsibilities
* Sales Growth: Formulate and execute business plans to identify and secure new business opportunities. Aim to meet and surpass sales targets by focusing on account retention and expansion. Analyse market trends to uncover new opportunities.
* Account Management: Cultivate and grow relationships with existing accounts in the defined region. Understand and cater to the unique needs of each account, ensuring solutions are tailored accordingly. Keep Salesforce CRM updated with account details, sales activities, and communications.
* Client Support and Communication: Work closely with Finance, Customer Support, Clinical, Operational, and IT teams to gather and present essential data to customers professionally. Address client concerns swiftly to maintain satisfaction. Inform clients about new products or services, ensuring strong internal team relationships.
* Contract Management and MI Data Review: Handle contract negotiations, renewals, and adherence to terms. Organise regular meetings with accounts to discuss Management Information (MI) data, responding to their feedback and requirements.
* Salesforce CRM Management: Maintain accurate and up-to-date data entry in Salesforce. Produce regular reports on account activities, sales pipeline, and forecasts. Collaborate with the CRM team to improve Salesforce functionalities.
This role will cover London, South East and East Anglia with travel to offices in London and other meeting venues as and when required.