I am working with one of the UKs newest Credit Card providers who are experiencing growth and are looking for a Senior Experience Designer to join their growing team.

**Please note this us a UK Based role with a hybrid onsite requirement, please only apply if you are based in the UK and have a UK Right To Work**

What will you be doing?
* Leading research initiatives, including conducting, documenting, and sharing findings with the wider team.
* Facilitating user testing sessions and surveys to gather valuable insights.
* Tracking user behaviour through metric tools and articulating findings to inform design decisions.
* Collaborating on the design of our digital platforms, ensuring intuitive and user-centred experiences.
* Prototyping concepts to validate usability and demonstrate designs effectively.
* Contributing to the management and evolution of our design system to ensure consistency and efficiency.
* Ensuring thorough documentation and organized archiving of all research work for seamless sharing across the business.

What qualities are we hoping to find in you?
* Proficiency in crafting data-driven experiences and possess a solid grasp of data analytics and science workflows.
* Embrace a problem-solving mindset, thriving within a collaborative team-oriented environment.
* Readily adapt to learning complex financial and regulatory concepts with ease.
* Exhibit a keen eye for detail and a proactive approach to tackling challenges, even amidst evolving business requirements.
* Possess a deep understanding of what defines a superior user experience. You can adeptly analyse user issues, devise practical solutions, articulate your reasoning to various stakeholders, meticulously visualize them, and collaborate with engineers to bring them to life.
* Demonstrate proficiency in all stages of the user research and design process - from validating hypotheses with users to effectively communicating concepts and creating both low and high-fidelity prototypes.
* Feel at ease both providing and receiving feedback and critique, fostering a culture of continuous improvement and collaboration.
* Leading research to understand user needs and define opportunities through usability and empathy studies.
* Creating process and user flows, journey maps and interaction models, resulting in low to high fidelity prototypes, artifacts, and tools.
* Review user stories to ensure measurement aligns with user research findings, experience metrics, and business outcomes.

The Team
A diverse team of designers, always refining their skills and expanding their knowledge. Collaboration is key; they value sharing insights and supporting each other’s growth as they navigate design’s evolving landscape.

Benefits:
* 25 days of annual leave.
* Free Art Pass Membership, including regular team visits.
* Personal training budget (£500 annually).
* Birthdays off.
* Social calendar featuring regular board game evenings, football, and other team events.
* Personal days for charity or volunteering.
* Buy and sell holidays (up to five days).
* Cycle to work scheme.
* Free drinks fridge and snacks.
* Join a small, motivated, and specialized team that fosters a supportive environment and embraces a shared ambition, enjoying a collegiate spirit.