Location Head Office - West Didsbury
Contract: Permanent, Full time
Salary: c£42,000
Infrastructure & Network Specialist (known as Infrastructure Specialist)
You’ll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the Infrastructure team you’ll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues.
What you’ll be doing
* Day to day monitoring and administration Cloud based systems such as Azure and Office 365, as well as on premises VMware vSphere.
* Take ownership of any system issues escalated from the service desk. Help mentor service desk colleagues and document solutions to help improve responses across the support function.
* Work with the internal teams, external partners and the project management team to deliver new applications and system projects.
* Familiarise yourself with GPHG systems and structure to proactively develop system improvements, resiliency and work withing GPHG’s security framework to deliver security improvement and mitigation.
* Contribute and develop GPGH’s cloud first strategy working towards the delivery of all key business functions via cloud services.
* Help drive continuous system improvements across the infrastructure space including, Networking refresh through delivery of SD-WAN, Teams Telephony, Intune, Azure Virtual Desktop and Azure AD.
What you’ll need
* Educated to degree level or equivalent or work experience demonstrating graduate level ability.
* A strong diagnostic mindset and the ability to work within the ITL framework.
* Hands on experience of most of the following, Microsoft Azure, Microsoft 2016 to 2022, Microsoft Exchange, Exchange Online, Microsoft 365, Microsoft Teams and SharePoint online.
* Experience of the following or similar, CrowdStrike, Netskope, Mimecast, Veeam,
* Strong diagnostic skills from basic IT principals using tools such as PowerShell and Wireshark.
* A strong security mindset ensuring any delivered solution is fully remediated.
* Understanding and experience of networking, including DNS, DHCP, Network Switches, Firewalls (FortiGate preferred) and WAN connectivity using VPN’s, SD-WAN and ZTNA.
What we will need from you
* A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
* A passion to advocate on behalf of people and communities
* Commitment to work in partnership with others for the benefit of Great Places
* A commitment to continuous learning and improvement
* Ability to work flexibly and when needed outside normal working hours to ensure service continuity
* To be professional and work with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
Pension | DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
Annual leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Flexi time | Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year
Greater Working | We offer Hybrid and flexible working to fit the schedule of you, so you can work to your greatest ability
Professional fees | The business pays the cost of one professional membership fee for each colleague
The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Health and wellbeing initiatives | Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Closing date: 21-07-2024
REF-215 340