Neighbourhood Service Officer - South Region
  • England,North West,Cheshire
  • full-time
  • £28,151 per annum
Job Description:
Salary: £28,151
Job Type: Full Time, Permanent
Location: The Welcome - Knutsford
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you looking to develop you housing knowledge or start a career in social housing?
If your answer is yes, then our brand-new Neighbourhood Service Officer opportunity could be for you!
Our Neighbourhood directorate delivers a high-quality housing and estate management service to our valued customers, supporting our commitment to build and maintain sustainable neighbourhoods whilst promoting integrity, inclusivity, and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home.
You will be supported by our Neighbourhood Service Managers and Area Services Manager where you will learn, expand, and develop your knowledge and understanding of anti-social behaviour, tenancy management, allocations, and arrears management.
The main duties of the role are to:
* Support the neighbourhood team to work with customers to manage their rent.
* Signpost customers to external services so they can access support with health, wellbeing, financial advice, digital inclusion, and employment support.
* Support the Neighbourhood teams and customers to move into their new home; including advertising properties, shortlisting potential new customers; assisting with viewings.
* Provide project support including using our housing management system to add data and information which will inform decision making.
If you think this could be the role for you, have a look at our role profile and click the link to our careers website for further information and apply?
Please note we will be holding an assessment day on Wednesday 24th July at our HQ in Didsbury, with 2nd stage interviews taking places on Wednesday 31st July. Please keep an eye on your emails.
REF-215 379
Job number 1419376
metapel
Company Details:
Great Places Housing Group
Company size: 1,000–2,499 employees
Industry: Public Sector
We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
The jobs on site are for both men and women