Business Unit: Products & Channels
Location: Hybrid - remote working with regular travel to either Glasgow, Newcastle or Manchester hub
Salary range: £ Competitive 
Live up to your potential. Live a life more Virgin.
Our Team
Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We’re on a journey to become the UK’s best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people.
The Product and Channels(P&C) team leads client-facing apps and web services, including the migration to a single V-App. We’re transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we’re making money happier for our customers, ensuring better security, stability, and performance.
As such, our Head of DevOps and Configuration Management plays a vital role in implementing the right level of automation throughout the software build lifecycle, establishing robust configuration management (CM) practices, and driving engineering excellence within our teams. This includes leading the build of efficient pipelines and automation processes, design best in-class software development processes and ensuring seamless integration and seamless delivery.
What you’ll be doing
• Design and implement automation processes throughout the software build lifecycle ensuring efficiency and reliability
• Establish and manage CM practices for code
• Define and oversee phases of deployment, including integration and end-to-end testing
• Build and maintain efficient pipelines to ensure smooth and automated workflows
• Collaborate with development and operations teams to ensure seamless integration and continuous delivery
• Lead and mentor a team of DevOps engineers to adopt best practices in automation and engineering
• Lead, develop and execute release planning strategies, ensuring streamlined and effective release management
• Support the creation of engineering dashboards to measure success in initiatives such as code quality, deployment frequency and defect rates
• Communicate insights and recommendations to stakeholders, supporting data driven decision making across the bank
• Foster a culture of continuous improvement and innovation within the team
We need you to have
• Strong background in DevOps practices and principles
• Experience with configuration management tools and practices
• Proficiency in automation tools and technologies (e.g., Jenkins, Ansible, Docker, Kubernetes)
• Knowledge of software development and testing methodologies
• Excellent problem-solving and analytical skills
• Leadership and team management experience, with a track record of mentoring and developing engineers
• Ability to collaborate with various stakeholders and departments to drive successful outcomes
• Excellent communication skills to convey complex information to non-technical stakeholders
It’s a bonus if you have but not essential
• Understanding of the financial industry, regulatory requirements, and security standards relevant to digital banking
Red Hot Rewards
• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)
And there’s no waiting around, you’ll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We’re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with. We’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We strive to create positive experiences for our millions of customers and our purpose, ’Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.
If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.