SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
About the Role
To develop, maintain and support enterprise-wide EUC tools, reporting process and collaborative DevOps solutions; driving business intelligence, efficiency and quality improvements.
Your Responsibilities
* Receive and translate new development requests into functional tools and/or reports, working with the business to ensure optimum outcome.
* Manage written and verbal development requests, working with customers within the business to ensure optimum outcome.
* Ensure application of existing best practice, business logic and standards in relation to code and EUC production in own and team’s work
* Ensure that all elements of SS&C EUC and data transfer policies are followed
* Applies detailed knowledge of available applications to ensure that all code is designed to produce best outcomes.
* Assists team members in problem solving
* Creates and maintains accurate documentation of procedures and methods, applying change control where required.
* Communicates and negotiates outcomes with internal users and management company contacts.
* Carries out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.
Your Experience
* Advanced MS Office - Excel/VBA
* Complex problem solving
* Excellent analytical and technical skills
* Effective communication and negotiation
* Ability to work to tight deadlines
* Database creation and query - SQL, Oracle, Access
* SAP Business Objects development
* DB query tools - Infomaker/Cognos
* Experience in Financial Services
* Experience working within multidiscipline teams
* Desire and willingness to work in a collaborative and team-oriented environment
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It’s important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.