We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a salary of up to £27,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 25 years.
Key Accountabilities for the Service Coordinator:
* Processing engineer paperwork
* Liaising with field engineers when necessary
* Managing all service invoicing generated from engineer visits
* Maintaining and updating CRM database
* Dealing with stock queries, stock management
* Checking engineer reports and generating customer invoices
* Dealing with calibration paperwork
* Filing of all data and carry out all other administration tasks as required
* Provide excellent customer service when dealing with customers and engineers
* Processing all parts paperwork
* Keep records up to date of actions taken
* All other administration as necessary
Key competencies for Service Coordinator:
* Strong, organised administration skills
* Solid customer service skills
* Experience of data entry
* Good excel skills
* Highly organised
* Meticulous attention to detail and accurate
* Good interpersonal skills
* Strong communication skills
* Strategic problem solver
* Data collection and ordering processes
* Adaptable in a changing environment
What’s in it for you?
* Salary of up to £27,000
* Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
* 25 days holidays + bank holidays
* Social events
* An established business
* Working with a friendly and supportive team
* Free onsite parking