An exciting opportunity with an established insurance broker in Leeds as they look to add to their claims team due to growth. The role will focus on Motor losses initially, with on-going support provided to develop knowledge further.
This is a great chance to join an Award-winning broker who have a proven track record in supporting and developing their employees.
Daily Responsibilities:
* You will play an important role in the day-to-day handling of motor insurance claims for a range of clients, ensuring a smooth transition through the process
* You will liaise with insurers to ensure effective claims outcome and smooth handling of the claims in a professional manor
* Maintaining of all claim’s records aligned with the company’s best practices and SLA’s
* Work closely with the Claims Manager to deliver consistently high levels of service
* Preparation of claims reports for review and renewal client meetings
* Handling complaints in line with our company complaints policy
* Support other needs of the business as required from time to time
Required Skills:
* Previous claims handling experience is essential, either with a broker, insurer or claims management company
* Ideally have knowledge of commercial motor losses, however personal motor experience will be considered
* Good communication skills and ability to work in a fast-paced and dynamic environment
* Passionate approach to the delivery of market leading customer service
* Experience with Acturis is desirable, however full training will be provided
* Experience is using MS Excel, Word, and Outlook
Salary up to £30,000 depending on experience, plus 25 days holiday (rising with service), pension, life assurance, private medical, annual bonus based on business performance and free on-site parking. You will be provided with excellent training and full support towards the Cert CII qualifications.