Citi Overview:


Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

Markets Operations Belfast Overview:


Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.
You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Role Overview:


This is an exciting opportunity to develop your career at Citi! We are looking for enthusiastic and energetic team players, with a strong work ethic, to join our Markets Operations team.

This role involves working in the Asset Servicing team, the group responsible for the management of mandatory and voluntary Income and Corporate Action events, across equity and fixed income products. These include cash distribution events such as cash dividends/coupons, or the exchange of stock and cash on more complex corporate actions like rights issue or takeovers. The team is responsible for ensuring any proceeds from these income or corporate action events are posted to our clients and trading desks in both an accurate and timely manner. Asset Servicing is split into the following functions: -

* Event Creation - ensuring asset servicing events are setup accurately in systems for onward processing
* Income Reconciliation - ensuring mandatory cash income events are reconciled and paid to entitled holders
* Mandatory Corporate Actions - ensuring mandatory corporate actions events are reconciled and posted to entitled holders
* Voluntary Corporate Actions - managing of client and firm preferences in elective corporate action events and the payment of the subsequent cash or stock proceeds

The role involves working in Mandatory Corporate Actions - ensuring mandatory corporate actions events are reconciled and posted to entitled holder. The role is to work as a subject matter expert to support the prompt exchange of stock and cash transactions and the investigation of any issues that may arise. You will work on your own initiative, as an integral member of the Asset Servicing team. This involves working with data, investigating, and resolving problems and communicating with colleagues, to complete transactions and manage the development of system and process improvements. In particular this role may require additional responsibilities for managing operational and technology projects in addition to personal goal setting and achievement.

Working within a fast paced, operational environment means that your skills and activity really counts towards your team’s ability to achieve their objectives.

Responsibilities:
* Gain a subject matter expert understanding of the cash and stock reconciliation processes and it’s impact on internal and external stakeholders.
* Complete the approvals of daily maker-checker review files, and address any knowledge gaps identified during the process.
* Identify procedure gaps and actively manage the streamlining of related work processes within your team.
* Develop a good understanding of products, processes, and industry practices and standards within your team.
* Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group.
* Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues.
* Create a culture of good governance by applying the rules, regulations, procedures, and controls that have been put in place to minimise risk to Citigroup, its clients, and assets, and apply them appropriately.
* Prepare appropriate business reporting including internal and external regulatory reports.
* Conduct the training, development and mentoring of the wider team members
* Plan, develop and implement process transformation programmes, including the reduction of manual processes.
* Own testing of new technology enhancements and identify and escalate any issues.
* Perform other duties as assigned by your line manager.
Qualifications/Experience:
* Relevant previous experience in the financial sector is advantageous.
* Able communicator who is articulate and concise and can demonstrate excellent written and verbal communication skills.
* Ability to perform a range of tasks/projects and assist with the training of other team members in process and systems compliance.
* Comfortable working in a team environment and using own initiative in recommending improvements to existing processes.
* Able to drive own performance and willing to learn.
* Can manage time effectively.
* Has a creative and structured approach to problem solving.
* Proficient in MS Office (Excel and Word)
* Self-reliant, good problem solver, and results oriented.
* Strong attention to detail.
* Ability to partner with other teams to provide innovative solutions. Ability to effectively prioritise and manage competing deadlines. </li