Technical Support Assistant
other jobs Burton Bolton
Added before 72 Days
- England,East of England,Hertfordshire
- full-time
- £29,500 per annum
Job Description:
Technical Support Assistant
St. Albans, Hertfordshire
£29,500 + Pension + Parking
This role requires the expertise and skill of an experienced Customer Support Assistant who is able to deliver support to on-site and to remote users on both hardware and software applications.
Some of your duties will include:
- Handling technical support issues remotely and occasionally on-site for hundreds of users across the UK
- Dealing with requests on hardware, software, laptops, tablets and Window telephone devices
- Establishing exact nature of users requirement and logging details on computer system
- Resolving issues by looking for solutions and replicating customers problems in house where possible
- Co-ordinating 2nd and 3rd line support for users when required and allocating jobs to nominated Contractors
- Occasionally travelling to other offices in the UK to provide support when required
Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
St. Albans, Hertfordshire
£29,500 + Pension + Parking
This role requires the expertise and skill of an experienced Customer Support Assistant who is able to deliver support to on-site and to remote users on both hardware and software applications.
Some of your duties will include:
- Handling technical support issues remotely and occasionally on-site for hundreds of users across the UK
- Dealing with requests on hardware, software, laptops, tablets and Window telephone devices
- Establishing exact nature of users requirement and logging details on computer system
- Resolving issues by looking for solutions and replicating customers problems in house where possible
- Co-ordinating 2nd and 3rd line support for users when required and allocating jobs to nominated Contractors
- Occasionally travelling to other offices in the UK to provide support when required
Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
Job number 1429973
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Company Details:
Burton Bolton
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