IT Support Engineer
Leeds - Onsite
£23,000 - £28,000
Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and launching into new international territories.
This is a company who works at pace - no day is the same, and the successful candidate will be happy to roll up their sleeves up and meet challenges head on.
As part of their growth they are now seeking an IT support engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support for the roll out of business change.
You’ll be a can excellent communicator and have a ’can do’ attitude.
Responsibilities:
* Maintaining system access - IT security.
* Managing the IT inventory, ordering equipment and Troubleshooting.
* Working alongside our third-party IT provider.
* General 1st line onsite IT support, password resets.
* Supporting development within Shopify.
* Technical support for future projects and system maintenance.
Skills & Behaviours:
• Communication and approachability are essential.
• Organisation and time management.
• Ability to prioritise in line with business interests.
• Eagerness to solve problems independently and across multiple platforms.
• Excel skills, including ability to report.
• Work autonomously and under pressure to deliver within deadlines.
• Enthusiastic and optimistic towards all tasks
• Willingness to muck in all areas, as and when required, depending on the business needs.
Experience & Qualifications:
* Experience with Shopify and Netsuite are preferred,
* Office 365 experience is required
* An IT Degree or similar or prior experience in a junior support role would be preferred but not essential.
This is a fantastic time to be joining a ground breaking eCommerce business off the back of a phenomenal trading year. Being one of their first IT hires, the possibility to grow with the business is enormous.
Please apply with an up to date CV to be considered.