Position: Costa Store ManagerLocation: Whiston HospitalSalary: £30,000 PAAre you a dynamic leader with a passion for coffee and exceptional customer service? Costa Coffee is seeking an experienced and dedicated Store Manager to join our healthcare team based at Whiston Hospital. This unique opportunity allows you to manage a thriving Costa store within a hospital environment, ensuring that both patients and staff enjoy their coffee experience.Costa Coffee is a leading coffee brand known for its exceptional quality and customer service. We pride ourselves on creating a welcoming and enjoyable experience for every customer. Join our team and contribute to our mission of delivering the perfect coffee moment, every time.Key Responsibilities: * Oversee daily operations of the Costa store, ensuring a high standard of customer service and product quality.
* Manage and motivate a team of baristas, promoting a positive and collaborative work environment.
* Ensure adherence to all health and safety regulations, maintaining a clean and safe store environment.
* Develop and implement strategies to meet sales targets and drive revenue growth.
* Maintain strong relationships with hospital staff and management, ensuring the store supports the hospital’s needs and values.
* Handle inventory management, including ordering supplies and managing stock levels.
* Conduct regular staff training sessions to maintain high standards of coffee preparation and customer service.
* Monitor financial performance, preparing reports and managing budgets.
* Address customer feedback promptly and effectively, enhancing the overall customer experience.
Requirements: * Proven experience in a managerial role within the hospitality or retail industry, preferably in a coffee shop environment.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Ability to thrive in a fast-paced, dynamic environment.
* Strong organizational and multitasking abilities.
* Knowledge of health and safety regulations.
* Passion for coffee and customer service excellence.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/0807/71996004/52663087/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!