Customs Operations SupervisorLocation: Manchester (hybrid working available) Reed is currently working in partnership with a global Freight Forwarder who are now seeking an experienced Customs Supervisor to lead their Customs Operations team. As a Customs Supervisor, you will play a critical role in ensuring compliance with all relevant laws and regulations while optimising the efficiency of our customs processes. If you have a strong background in customs operations, excellent leadership skills, and a passion for process improvement, then please get in touch.
Responsibilities: * Oversee Daily Customs Operations:
* Manage and supervise the day-to-day activities of the customs operations team
* Ensure timely and accurate processing of shipments, including import and export documentation
* Collaborate with customs brokers and other stakeholders to resolve any issues related to customs clearance

* Compliance and Regulatory Adherence:
* Stay up-to-date with changes in customs regulations, tariffs, and trade agreements
* Ensure compliance with all relevant laws, including import / export restrictions, duty rates, and documentation requirements
* Implement best practices to minimise risk and maintain a high level of compliance

* Team Leadership:
* Lead, mentor, and motivate the customs operations team
* Set performance goals, conduct regular performance evaluations, and provide constructive feedback
* Foster a positive work environment that encourages teamwork, accountability, and continuous improvement

* Process Optimisation:
* Identify opportunities to streamline customs processes and reduce lead times
* Collaborate with internal departments (such as logistics, supply chain, and finance) to enhance overall efficiency
* Implement process improvements to enhance accuracy and reduce costs

* Stakeholder Collaboration:
* Work closely with internal stakeholders (e.g., procurement, legal, finance) to align customs operations with broader business objectives
* Build strong relationships with external partners, including customs authorities, freight forwarders, and carriers

Qualifications: * Bachelor’s degree in a relevant field (e.g., International Trade, Supply Chain Management, Business Administration)
* Minimum of 5 years of experience in customs operations, with at least 2 years in a supervisory or managerial role
* Strong knowledge of customs regulations, import / export procedures, and trade compliance
* Excellent communication skills and the ability to collaborate effectively with cross-functional teams
* Proficiency in relevant software tools (e.g., customs management systems, ERP systems)
How to Apply: If you are keen to find out more, please contact Adam Norris at Reed or apply now.