AV Event & Production Technician
other jobs Concept Human Solutions
Added before 70 Days
- England,London
- full-time
- £35,000 - £40,000 per annum
Job Description:
UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
London AV Event & Production Technician salary up to £40,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Event and Production Technician to be a key part of our London team, onsite at a leading Global Law Firm, taking full responsibility for managing and overseeing all activity across the events department, developing, coordinating, and delivering the best-in-class, high profile events within a managed service environment. Responsible for taking ownership of the deliverables of the account ensuring the smooth operations from conception to completion.
Key Responsibilities
* Development, coordination, and delivery of best-in-class high profile events within a manged service environment
* Take ownership of each event from conception to completion
* Collaborate with technical teams, planning and execution of events within the Design Lab and client floor spaces. Delivering virtual events including conferences, webinars, broadcasts and webcasts
* Serve as a main point of contact and subject matter expert to clients and planners to scope and provide solutions for presentations and live broadcast events
* Work closely with the AV Team Manager to ensure events are sufficiently resourced, including sub-contracting where applicable
* Live event support, successful execution of pre-planned design support and implementation exceeding the customers’ expectations
* Management of technical support team, providing clear communication channels across all teams
* Conduct client debrief, obtaining customer feedback and discuss areas for continual improvement. Collate and provide post event reporting, stats, and client feedback on a weekly and monthly basis
* Driving client meetings, subcontractor management, communicating across the teams and external vendors
* Communicating, maintaining, and developing client relationships and supporting staff
* Ensuring excellent customer service at VIP and Stakeholder level.
* Act as key decision maker and escalation contact in the event of incidents or failures
* Escalate to appropriate service providers; track to resolution, ensuring client and onsite personal regularly updated.
* Implementation of standard operating procedures identifying areas of improvement in workflows.
* To be very presentable and an ambassador for proAV with the ability to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
Technical Skills
* Working knowledge of event audio and data systems
* Strong understanding and troubleshooting skills for Meeting platforms including zoom and teams.
* Ability to conduct the technical disciplines within events.
*3% pension contribution (after 3 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you
3 Words that Guarantee Results in Recruitment
London AV Event & Production Technician salary up to £40,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Event and Production Technician to be a key part of our London team, onsite at a leading Global Law Firm, taking full responsibility for managing and overseeing all activity across the events department, developing, coordinating, and delivering the best-in-class, high profile events within a managed service environment. Responsible for taking ownership of the deliverables of the account ensuring the smooth operations from conception to completion.
Key Responsibilities
* Development, coordination, and delivery of best-in-class high profile events within a manged service environment
* Take ownership of each event from conception to completion
* Collaborate with technical teams, planning and execution of events within the Design Lab and client floor spaces. Delivering virtual events including conferences, webinars, broadcasts and webcasts
* Serve as a main point of contact and subject matter expert to clients and planners to scope and provide solutions for presentations and live broadcast events
* Work closely with the AV Team Manager to ensure events are sufficiently resourced, including sub-contracting where applicable
* Live event support, successful execution of pre-planned design support and implementation exceeding the customers’ expectations
* Management of technical support team, providing clear communication channels across all teams
* Conduct client debrief, obtaining customer feedback and discuss areas for continual improvement. Collate and provide post event reporting, stats, and client feedback on a weekly and monthly basis
* Driving client meetings, subcontractor management, communicating across the teams and external vendors
* Communicating, maintaining, and developing client relationships and supporting staff
* Ensuring excellent customer service at VIP and Stakeholder level.
* Act as key decision maker and escalation contact in the event of incidents or failures
* Escalate to appropriate service providers; track to resolution, ensuring client and onsite personal regularly updated.
* Implementation of standard operating procedures identifying areas of improvement in workflows.
* To be very presentable and an ambassador for proAV with the ability to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
Technical Skills
* Working knowledge of event audio and data systems
* Strong understanding and troubleshooting skills for Meeting platforms including zoom and teams.
* Ability to conduct the technical disciplines within events.
*3% pension contribution (after 3 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you
Job number 1438991