Customer Services Team Leader B2B
other jobs Trinity Resource Solutions
Added before 70 Days
- England,South East,Buckinghamshire
- full-time
- £34,000 - £35,000 per annum
Job Description:
We are recruiting for a brand new Customer Services Team Leader with knowledge of the Business to Business market for our clients UK operation.
Full time, permanent role and they will offer a work from home option, upon successful completion of training and probation period.
They are looking for someone who has strong analytical and customer service team management experience.
If you have.....
* At least 3-5 years’ experience in a customer services environment with experience managing a team
* Demonstrable analytical experience
* Experience in reviewing and implementing process improvement
* Experience with the logistics process, within a customer services environment
* A self-motivated, passionate, and enthusiastic approach to work to provide excellent customer service
* Strong verbal and written communication skills and with experience of dealing with challenging customer complaints
* Professional and empathic approach to resolving issues
* Strong attention to detail and efficient with spreadsheets, manipulating data and reviewing results
* Excellent time management and goal orientated focus
* SAP knowledge is preferable
* Experienced user of MS Office (Excel, Access)
Then be the change in the world you want to see....
Full time, permanent role and they will offer a work from home option, upon successful completion of training and probation period.
They are looking for someone who has strong analytical and customer service team management experience.
If you have.....
* At least 3-5 years’ experience in a customer services environment with experience managing a team
* Demonstrable analytical experience
* Experience in reviewing and implementing process improvement
* Experience with the logistics process, within a customer services environment
* A self-motivated, passionate, and enthusiastic approach to work to provide excellent customer service
* Strong verbal and written communication skills and with experience of dealing with challenging customer complaints
* Professional and empathic approach to resolving issues
* Strong attention to detail and efficient with spreadsheets, manipulating data and reviewing results
* Excellent time management and goal orientated focus
* SAP knowledge is preferable
* Experienced user of MS Office (Excel, Access)
Then be the change in the world you want to see....
Job number 1440073
metapel
Company Details:
Trinity Resource Solutions
We unlock opportunities and accelerate growth for clients and candidates alike. Operating across the UK, we also support parts of Europe, working on e...