Service Desk Analyst - up to £31,000 - Cardiff - Hybrid
other jobs Involved Solutions
Added before 69 Days
- Wales,Cardiff
- full-time
- £25,000 - £31,000 per annum
Job Description:
Jobtitle: Service Desk Analyst
Salary: up to £31,453
Workinghours: 8:30am - 5:30pm
Location: Cardiff - Required to travel to London, Belfast and Edinburgh a couple times a year. This will be expensed.
Working style: Hybrid 2 days in the office but you will need to be flexible around this depending on business demands.
Closingdate: 18th July
Potential interview date: 24th July
We are working with an organisation who have a mission to foster public trust in the democratic process and uphold its integrity. They ensure the delivery of free and fair governmental selection process, focusing on public needs and adapting to changes to keep every vote secure and accessible.
They oversee political finance by increasing transparency, ensuring compliance and addressing violations proactively. Furthermore, they leverage their expertise to propose and advocate for improvements in our democracy, aiming to enhance fairness, transparency and efficiency.
We are supporting them in their search for a Service Desk Analyst who will have the chance to get involved in projects and troubleshoot a variety of issues for users.
The Service Desk Analyst will gain an abundance of training to expand their skillset. The successful Service Desk Analyst will have previous Service Desk experience, clear communication skills and a passion to improve their technical skills.
Essential skills - Service Desk Analyst:
* Excellent customer service skills
* Entra ID - User administration
* Printer support
* Troubleshooting any conference call platform
* Exchange - Create mailboxes and shared mailboxes
* Windows 10/11 knowledge
* Hardware support
* Provided remote support
* Office 365 - user administration
* Personality - Desire to learn, team player, flexibility around roles / responsibilities, ability to work independently and under pressure
Desirable skills - Service Desk Analyst:
* Intune
* Dynamics 365
* SharePoint
* Mobile phone support
* Any IT certifications
If you are interested in this position and want to join an organisation who will invest into your training, please apply in the immediate instance.
Salary: up to £31,453
Workinghours: 8:30am - 5:30pm
Location: Cardiff - Required to travel to London, Belfast and Edinburgh a couple times a year. This will be expensed.
Working style: Hybrid 2 days in the office but you will need to be flexible around this depending on business demands.
Closingdate: 18th July
Potential interview date: 24th July
We are working with an organisation who have a mission to foster public trust in the democratic process and uphold its integrity. They ensure the delivery of free and fair governmental selection process, focusing on public needs and adapting to changes to keep every vote secure and accessible.
They oversee political finance by increasing transparency, ensuring compliance and addressing violations proactively. Furthermore, they leverage their expertise to propose and advocate for improvements in our democracy, aiming to enhance fairness, transparency and efficiency.
We are supporting them in their search for a Service Desk Analyst who will have the chance to get involved in projects and troubleshoot a variety of issues for users.
The Service Desk Analyst will gain an abundance of training to expand their skillset. The successful Service Desk Analyst will have previous Service Desk experience, clear communication skills and a passion to improve their technical skills.
Essential skills - Service Desk Analyst:
* Excellent customer service skills
* Entra ID - User administration
* Printer support
* Troubleshooting any conference call platform
* Exchange - Create mailboxes and shared mailboxes
* Windows 10/11 knowledge
* Hardware support
* Provided remote support
* Office 365 - user administration
* Personality - Desire to learn, team player, flexibility around roles / responsibilities, ability to work independently and under pressure
Desirable skills - Service Desk Analyst:
* Intune
* Dynamics 365
* SharePoint
* Mobile phone support
* Any IT certifications
If you are interested in this position and want to join an organisation who will invest into your training, please apply in the immediate instance.
Job number 1443475
metapel
Company Details:
Involved Solutions
Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of FTSE 100 corporations and Blue Chip fir...