Operational Resilience Lead

Are you looking for a career move that will put you at the heart of a global financial institution?
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview


The Operational Resilience Lead accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

What you’ll do


The Operational Resilience Lead role will support the Enterprise Resilience team in ensuring that the Operations and Technology aspects of the overall Operational Resilience programme are delivered, and that ongoing over sight of this area continues. This role requires a seasoned professional who will assist in applying in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. * Work within the global Enterprise Resilience function, supporting regulation planning and integration team, helping to input into a global framework and supporting the implementation teams in delivery of the framework.
* Develop documents to support local jurisdictional operational resilience governance requirements in relation to operational resilience.
* Follow emerging industry trends and potential disrupters to segments and strategy in relation to operational resilience.
* Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications.
* Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
* Analyze data gathered and develop solutions or alternative methods of proceeding.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
* Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly.
What we’ll need from you
* Relevant experience in Third Party/third party oversight, risk and relationship management.
* Report writing skills essential.
* Ability to work on multiple projects simultaneously.
* Track record as a strong analyst - recognized as able to deliver work in pressured environments.
* Experience of technology project management, Data modelling and workflow mapping.
* Experience working with internal/external audit/regulatory groups is preferred.
* Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
* Bachelor’s/University degree or equivalent experience.
This is a role that’ll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: * Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
* A discretional annual performance related bonus
* Private medical insurance packages to suit your personal circumstances
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities

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Job Family Group:

Corporate Services------------------------------------------------------
Job Family:

COB & Crisis Management------------------------------------------------------
Time Type:

Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our searc