We are recruiting for Customer Service Advisor to join our award-winning Accountancy Firm located in Bramhall. The company is well-known for its exceptional culture and dedication to staff growth, providing top-notch training and real career advancement opportunities.

Our client offers a competitive salary of £23,500 for the Customer Service Advisor role, complemented by an array of perks. These include study support, a generous 34 days of holiday, and the luxury of having your birthday off every year. In addition, you’ll have the opportunity to be part of a company that prioritises team cohesion, with regular monthly gatherings and thrilling annual incentive trips to captivating locations such as Las-Vegas, Barcelona, Budapest and New York.

You will be working for an award-winning accountancy firm that is renowned for its amazing company culture and employee-focused ethos. They are dedicated to fostering a vibrant and enjoyable work atmosphere, offering impressive offices, a games room, a complimentary bar, and daily fresh fruit.

As a Customer Service Advisor, your responsibilities will include:
* Answering inbound calls from existing customers
* Professionally handling emails
* Assisting with payroll and timesheet enquiries
* Updating records and amending bank details for weekly pay
* Providing excellent customer service on all calls
Package and Benefits:
As a Customer Service Advisor, you’ll benefit from:
* An annual salary of £23,500 with up to £3,000 discretionary annual bonus
* Study support
* 34 days holiday, plus your birthday off every year
* Regular staff events 
* Annual incentive trips to exciting destinations
* A fantastic work environment with a games room and free bar
* Daily fresh fruit
* Employee healthcare membership
We’re looking for a Customer Service Advisor with:
* Experience in a phone-based, customer-focused role
* Excellent communication skills
* A professional approach to handling emails
* The ability to assist with payroll and timesheet enquiries
* A commitment to providing excellent customer service
If you’ve previously worked as a Call Centre Agent, Contact Centre Agent, or in a similar customer-focused role, this Customer Service Advisor position could be the perfect fit for you.

This is a fantastic opportunity for a Customer Service Advisor to join a company that truly values its employees and offers excellent career progression. If you’re ready to take the next step in your career, apply today with your most recent CV. We look forward to hearing from you!

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