10-month contract!!!  Hybrid working- 3 days in office!  Are you a senior level Operations Manager within an event / comms agency?
THE COMPANY
This live experience agency boasts an incredible client base and delivers a truly unique portfolio of creative B2B and B2C projects with brand communications running through the core of each event.
Having won several industry awards they deliver exceptional experiences and offer a mix of strategy and communications, project management and creative production to clients such as Red Bull, Google, Nike, ASOS, HSBC and Michael Kors. Their projects are diverse spanning experiential, conferencing, expo and luxury private events as well as audio branding and music caution services.  
More recently bringing digital capabilities in house they have become adept in managing virtual and hybrid projects involving live streaming, event platforms, AR, VR and audio reality alongside their live events.
With continued growth, recent new business wins and a future plan of building their marketing and communications strategy and service offering there has never been a better time to join this exciting agency!
THE ROLE
As the Senior Operations Manager, you will play a pivotal role in shaping the future of the agency by developing strategic operational plans, implementing sustainable practices, and leading top-level HR initiatives. 
From streamlining processes to minimising environmental impact and nurturing talent, you will have the opportunity to make a significant impact on our business and contribute to the overall success of the agency.
Key duties:
-    Support on developing yearly strategy
-    Setting company wide and departmental OKRs and team targets
-    Lead on designing processes and systems 
-    Support the Account and Delivery team on RFPs and tender when necessary
-    Lead on yearly appraisals
-    Responsible for ensuring the company policies and handbook are up to date and rolled out among the team
-    Support Managers and Heads of Departments with employee relations issues
-    Support with recruitment
-    Management of the Business Operations team
-    Ensuring that 1-1s are carried out effectively and personal development plans are achieved
-    Support and mentor team to reach individual targets and personal goals
THE CANDIDATE
The ideal candidate will have strong leadership skills with the ability to lead and inspire cross-functional teams, drive change, and achieve results through effective leadership.  You will have a minimum of 3 years of experience in a similar role at a senior level, previous experience of working in the marketing and media industry and a demonstrated track record of success in driving operational excellence, sustainability initiatives, and HR strategies.
Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions.  If this position isn’t quite what you’re looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting.
As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity.
We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.
VACANCY REF: SP12498