Telesales and Sales Support Advisor
other jobs CDH Recruitment Ltd
Added before 31 Days
- England,South East,East Sussex
- Part-time
- Salary negotiable
Job Description:
Our client is looking for a Telesales and Sales Support Advisor to join their company based in St Leonards. The role is office based with no travelling; we do not offer hybrid working.
Main Duties
* Make daily outgoing sales-based phone calls to meet targets set by the Sales Co-ordinator.
* Work towards increasing business and build good working relationships with internal and external customers.
* Keep records of calls and sales notes using the CRM system.
* Follow up sales opportunities and new accounts
* Update AX/CRM with necessary details and liaise with other departments to ensure company data systems are kept up to date, including GDPR compliance.
* Understand the product ranges and be able to discuss these with external customers within company standards.
* Assist in compiling direct and indirect marketing lists. Then make follow up calls from those marketing campaigns.
* Provide literature and other supporting materials, when requested to external customers and Account Managers.
* Direct prospective customers or new business from existing customers to the Sales Co-ordinator or Account Manager when needed.
* Handle complaints, within company standard, to preserve the company’s reputation.
* Assist other departments when needed.
* To carry out any other duties as and when required to facilitate the effective operation of the company as directed by the Sales Co-ordinator, Snr Managers or Directors.
* To work at all times in accordance with the Company’s quality procedures.
* To protect all quality system documentation issued in order to prevent loss, damage and deterioration.
* To contribute ideas towards improvements in the quality system.
* To cooperate during quality system audits and implement immediate and long-term corrective action under direct control within agreed time scales.
Skills
* A good telephone manner.
* Excellent communication skills.
* Administrative and IT skills are essential.
* Organised and able to work to deadlines.
* Worked within a telesales environment.
Hours
* Part time
* 9:15am to 2:45pm Monday to Friday,
* 5.5 hours per day, 27.5 hours per week
* Open to some small flexibility on the exact hours, both the timing and length (reducing not increasing) but would be looking at no less than 5 hours per day and it must be for 5 days a week.
Benefits
* 28 days holiday rising to 34 days over the next 5 years (this includes Bank Holidays).
* Auto Enrolment Pension scheme.
* Westfield Health Cashback Health Scheme.
We will try to respond to reply to all applications. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited
Main Duties
* Make daily outgoing sales-based phone calls to meet targets set by the Sales Co-ordinator.
* Work towards increasing business and build good working relationships with internal and external customers.
* Keep records of calls and sales notes using the CRM system.
* Follow up sales opportunities and new accounts
* Update AX/CRM with necessary details and liaise with other departments to ensure company data systems are kept up to date, including GDPR compliance.
* Understand the product ranges and be able to discuss these with external customers within company standards.
* Assist in compiling direct and indirect marketing lists. Then make follow up calls from those marketing campaigns.
* Provide literature and other supporting materials, when requested to external customers and Account Managers.
* Direct prospective customers or new business from existing customers to the Sales Co-ordinator or Account Manager when needed.
* Handle complaints, within company standard, to preserve the company’s reputation.
* Assist other departments when needed.
* To carry out any other duties as and when required to facilitate the effective operation of the company as directed by the Sales Co-ordinator, Snr Managers or Directors.
* To work at all times in accordance with the Company’s quality procedures.
* To protect all quality system documentation issued in order to prevent loss, damage and deterioration.
* To contribute ideas towards improvements in the quality system.
* To cooperate during quality system audits and implement immediate and long-term corrective action under direct control within agreed time scales.
Skills
* A good telephone manner.
* Excellent communication skills.
* Administrative and IT skills are essential.
* Organised and able to work to deadlines.
* Worked within a telesales environment.
Hours
* Part time
* 9:15am to 2:45pm Monday to Friday,
* 5.5 hours per day, 27.5 hours per week
* Open to some small flexibility on the exact hours, both the timing and length (reducing not increasing) but would be looking at no less than 5 hours per day and it must be for 5 days a week.
Benefits
* 28 days holiday rising to 34 days over the next 5 years (this includes Bank Holidays).
* Auto Enrolment Pension scheme.
* Westfield Health Cashback Health Scheme.
We will try to respond to reply to all applications. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited
Job number 1448071
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Company Details:
CDH Recruitment Ltd
Since 2009, CDH Recruitment has been providing professional services to job-seekers and employers. And with our longevity, we?ve learned that staffing...