* What if you were providing first class audio visual and production services at our award-winning hospitality venue, IET London: Savoy Place?
* What if you could work directly with clients to support their function requirements?
* What if you were our AV Technician?
At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow - professionally and personally - in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.
What you’ll be doing
You will support the Senior AV Technician in providing audio visual and production services to all users of the venue, with the opportunity to provide ideas and technology that inspire great meetings and events at IET London: Savoy Place. You’ll also be required to co-ordinate the resources between our two lecture theatres and 19 associated meeting rooms, including fixed and mobile equipment.
What we hope you can bring to the role
You’ll bring hands on experience of setting up and derigging live events, including manual handling, as well experience of a range of AV and VC equipment. Ideally you will also have video switching, GFX, and lighting operator experience, as well as being organised and a team player. Part of this role will also involve dealing directly with clients to understand their requirements and event objectives; we aim to deliver exceptional customer service every time and you’ll bring your experience in this area to help us achieve this.
A flexible approach to working hours is also essential to help the venue meet the demands of the AV department rota. As such, our AV role will involve some early morning starts or late evening finishes, weekend work, and some bank holidays.
We’d love to get to know you
Is Imposter syndrome creeping in? Don’t worry - we’d rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
A little more about the role
* Overall responsibility for the day-to-day floor operation including the setting up and operating of all fixed and mobile AV equipment, digital display screens, Video Conferencing and production services at IET London: Savoy Place dupporting meeting rooms as well as live event spaces;
* Conducting morning room checks of the AV equipped meeting rooms;
* Providing 1st Line AV support for client facing meeting rooms (including connecting client’s laptops to Wi-Fi screens);
* Supporting live events, operating the portable mixing unit, setting up wired and wireless microphones and providing a camera crews with sound feeds. Additionally, and where appropriate, you will also provide support and supervision of client 3rd part AV contractors;
* To work closely with IET.tv and IET.it departments regarding filming, streaming, LAN and connectivity;
* To provide outstanding customer service to clients and resolve customer care/ service issues, problems and queries alongside the Operations Manager;
* To ensure the staff and users of IET London: Savoy Place comply with all current H&S legislation and Venue operational procedures;
* To ensure that all appropriate issues are communicated to the AV Manager, and to identify any near misses and accidents to the AV Manager and Operations Manager.
A little more about what we’re looking for
* Hands on experience setting up and derigging live events including manual handling;
* Extensive experience of AV and VC equipment including Panasonic Projectors. Digital Mixing Consoles, Analogue Way Switchers, Panasonic PTZ cameras and Video conferencing Units;
* Good knowledge of general IT connectivity, LAN networks and current software packages, as well as good knowledge of lighting and control systems;
* Well presented, with a calm and professional approach; able to provide excellent customer service skills and awareness across all levels;
* Strong communication skills, with a good level of spoken English;
* The ability to work independently and with little supervision to deliver events;
* Good general administration skills, with the ability to juggle and prioritize a variety of tasks;
* A flexible approach to working hours is essential to meet the demands of the AV department rota;
* An strong understanding of the requirement and necessity of Permits to Work (Halo, working at height and so forth).
What if you could be you? The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our ’Work for the IET’ site.
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