Key Accounts Manager
other jobs Gleeson Recruitment Group
Added before 67 Days
- England,East Midlands,Derbyshire
- full-time
- £45,000 - £55,000 per annum
Job Description:
Gleesons has been exclusive partnered with a 3PL Business looking for a Key Account Manager, this opportunity is Excellent for a professional looking to grow out a Career within a well-established fast-growing businesses.
Job Title: Key Account Manager
Salary: £45,000 - 55,000
Work Type: Hybrid
Locations: Derby
The Duties:
* Manage commercial aspects, relationships, and client ownership, including P&L oversight.
* Supervise Service Delivery and Operations, ensuring adherence to SLAs, addressing KPI variances, and conducting Satisfaction Surveys; ensure all internal reports and analyses are provided.
* Prepare and lead monthly and quarterly business reviews and routine client meetings for account evaluation.
* Support Project Managers in leading new business initiatives or client projects for your accounts.
* Collaborate with clients and internal stakeholders on account development and growth.
* Identify opportunities to enhance client solutions, improve customer experience, and/or reduce costs.
* Conduct risk and issue analysis, share mitigation plans, and update contingencies as necessary.
* Handle account escalations promptly to ensure resolution.
* Manage and develop the team.
Your Profile
* Proven Track record in Account Management and developing high-performing teams.
* Tech Vertical Experience / Understanding
* Stakeholder Management
* Customer-centric with the ability to build and sustain relationships.
* Excellent verbal and written communication skills.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job Title: Key Account Manager
Salary: £45,000 - 55,000
Work Type: Hybrid
Locations: Derby
The Duties:
* Manage commercial aspects, relationships, and client ownership, including P&L oversight.
* Supervise Service Delivery and Operations, ensuring adherence to SLAs, addressing KPI variances, and conducting Satisfaction Surveys; ensure all internal reports and analyses are provided.
* Prepare and lead monthly and quarterly business reviews and routine client meetings for account evaluation.
* Support Project Managers in leading new business initiatives or client projects for your accounts.
* Collaborate with clients and internal stakeholders on account development and growth.
* Identify opportunities to enhance client solutions, improve customer experience, and/or reduce costs.
* Conduct risk and issue analysis, share mitigation plans, and update contingencies as necessary.
* Handle account escalations promptly to ensure resolution.
* Manage and develop the team.
Your Profile
* Proven Track record in Account Management and developing high-performing teams.
* Tech Vertical Experience / Understanding
* Stakeholder Management
* Customer-centric with the ability to build and sustain relationships.
* Excellent verbal and written communication skills.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job number 1451854
metapel
Company Details:
Gleeson Recruitment Group
Company size: 100–249 employees
Industry: Recruitment Consultancy
Gleeson Recruitment Group was set up by the three Directors in 2011, with the vision of creating a business founded on trust, transparency and integri...