This role is as a key member of the Finance team within Invoicing through issuing invoices, credit notes, owning customer pricing, liaising with the warehouse, customer service departments and external suppliers to investigate, and resolve any issues.

This is an interesting and varied role with a lot of commercial and customer exposure that is key to the smooth operation of the business.

Key Responsibilities 
* Issuing customer invoices within agreed timescales
* Setting up customer special prices and discounts accurately
* Investigating and resolving invoice queries from customers and sales employees
* Processing customer returns and credit notes within agreed timescales
* Investigating errors, resolving them, and identifying solutions to ensure they are not repeated
* Assist with managing inbound queries and responding to them within agreed timescales
* Liaise with the warehouse, customer service departments and external suppliers to resolve problems
* Perform special projects and ad hoc analysis as requested by management 
* Continual review and improvement of Invoicing processes and procedures. To devise and implement long term invoicing solutions
* Liaise with Sales and Customer Services to ensure customer relationships are effectively managed
* Maintain our invoice procurement platforms - Procure Wizard, Acquire, Amazon, Fourth, OpenText, Oracle and KitchenCut
* Assist with checks on daily sales report for pricing and margin discrepancies, investigating, and resolving any issues.

About You
* Excellent attention to detail and accuracy
* Able to investigate complex problems and see them through to a resolution
* A confident communicator in person, by phone or by email with customers as well as having the ability to effectively communicate with other departments at all levels
* Able to work unsupervised, prioritise work and manage own workload
* Enthusiastic with a can-do attitude
* Strong IT skills, including Excel, with the ability to interrogate systems to find the information required
* Experience in a similar role, or an Accounts Payable/Receivable position is an advantage
* To be able to work in a fast-paced environment
* Previous work experience with Microsoft Navision is an advantage
* Desirable to have knowledge and experience with process improvement

What you can expect
* 25 days holiday excluding public holidays increasing after 2 years’ service
* Option to buy holidays
* Personal bonus of up to 5% of salary, based on performance against key objectives
* Company bonus of up to 15% of salary
* Company pension scheme matching up to 5% of contributions
* 18 weeks enhanced maternity leave and 4 weeks paternity leave.
* Cycle to work scheme & Season ticket loan
* Employee Assistance Programme
* Travel insurance
* Employee wine discount
* Retail, wellbeing, technology, and travel discount

Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).

We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.

Liberty Wines celebrates diversity and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves

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