Parts Advisor
  • England,South West,Dorset
  • full-time
  • £27,000 - £28,500 per annum
Job Description:
A well-established automotive business with a strong reputation for exceptional customer service are seeking a dedicated and enthusiastic Parts Advisor, in the Poole Dorset to join their team.
As a Parts Advisor, in Poole Dorset you will play a crucial role in providing excellent customer service and ensuring the efficient supply of automotive parts.
Responsibilities:
* Greeting customers promptly and professionally.
* Understanding customer needs and providing accurate product information and advice.
* Processing customer orders efficiently and accurately.
* Handling customer inquiries and complaints in a timely and courteous manner.
* Building strong customer relationships and fostering loyalty
* Maintaining accurate stock levels and inventory control.
* Ordering and receiving parts to meet customer demand.
* Ensuring the proper storage and organisation of parts.
* Identifying and resolving stock discrepancies.
* Assisting with stock takes and audits
* Promoting and selling parts and accessories to customers.
* Achieving sales targets and KPIs.
* Providing product demonstrations and recommendations.
* Up selling and cross-selling products.
Skills and Qualifications:
* Previous experience in a parts advisor or customer service role (preferred).
* Excellent communication and interpersonal skills.
* Strong attention to detail and accuracy.
* Ability to work under pressure and meet deadlines.
* Proficient in computer systems and inventory management software.
* A passion for the automotive industry.
* Mechanical background (desirable but not essential).
Benefits:
* Competitive salary
* Company pension
* Employee discounts
* Opportunities for career progression
* Monday - Friday work week with every third Saturday paid at an increased hourly rate.
* Opportunity to work in a fast-paced and dynamic environment.
* Be part of a team dedicated to delivering exceptional customer service.
* 22 days holiday + Bank holidays
* Life assurance
* Employee discounts
If you are a customer-focused individual/experienced Parts Advisor in the Poole Dorset area ,with a passion for the automotive industry, Click to apply!
Consultant: Beckie Gardner
Job Number: 929585 / INDIND
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Job number 1455671
metapel
Company Details:
PLATINUM RECRUITMENT CONSULTANCY LIMITED
Our story began in sunny Bournemouth in 2005 with just 1 recruiter and a passion for the Hospitality industry. Like every new business, the early year...
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